3 Replies Latest reply: Jan 8, 2020 2:45 PM by bonesxxx RSS

    Executive Level Contact at VRBO/Homeaway

    nvanders Contributor

      Hello-

       

      We have been going through what I would describe as a nightmare with our new listing and trying to get paid timely and at all on our bookings, and I feel I have exhausted almost all avenues to get help as their Executive Relations Team (and all their teams) tell me what I want to hear to fix the problem at hand, and then the exact opposite occurs.

       

      So, my question for you fine folks is whether or not someone has a contact they could privately inbox me over at Homeaway that is not Mr. Hurst as he does not respond and his team has given me nothing but false answers that have been proven time and time again to be wrong?

       

      Thanks in advance for any and all help as we are a bit baffled as to why payments are not being released timely or at all on this particular listing even though it's new and still on Check in payments.