Hi there, I am on advance payments and I had 4 booking in one day. 2 of which for some reason I saw will not be dispersed until 24 hours after the guest checks in. When I signed up for the HA payment processing I was told it will be the same as Yapstone. 3% and my money will arrived in a few days after the guest makes payment. I am on Advance Payments (please do not mistake that. I have verified that part). At the beginning of this transition I had NO bookings for 2 months. Once I called and raised a fuss I got 4 bookings in 1 day. 2 of which are NOT advanced payout and I will be paid 24 hours after the guest checks in. One of those booking happened this past weekend. The guest arrived Saturday Nov 23rd. The dispersment according to what I read on the guests payout summary was supposed to be November 24th. I called two weeks ago to complain on deaf ears. One email I got said "the dispersment is in 2 days does it really matter now?" Are you kidding me? This million or billion dollar company now has our money as is earning interest on our funds and our tax dollars we are still required to remit or at least we need to check on that VRBO did remit them. We are still required to fill out and send the quarterly tax statements. This seems wrong to me. I am the owner of my business, I pay my bills. When I do not receive funds in a resonable amount of time I still have to pay my bills. VRBO has held on to this particular guests money and today is November 25th and I still do not have evidence of the payout. My guest arrived Saturday and has been there over 36 hours. How on earth am I to run a business with no funds? I still have 4 reservations on the old Yapstone and will not get paid till the first of the year on those. I feel blindsided, lied to and now how on earth can I get my money from HA? My calls fall on deaf ears, my emails fall on deaf ears. The customer service sucks and last I checked I'm the customer. VRBO would not have a platform if it wasn't for all the homeowners renting their vacation homes. When told a guest that booked last August who questioned me why I set up "1 payment". When she heard I wouldn't be paid until after she checked in she was appalled! Get a grip VRBO! Anyone else have this issue? I need help because I am out of patience with VRBO! I'm a mom, not VACASA or EVOLVE. I have no reserve funds like a big box. This system will be putting me out of business before my guests check in! :-) LOL!!!! HELP!!!!!