The Town of Winter Park charges 7.0% tax for short term lodging rentals that is not collected by VRBO.
VRBO's stated answer in a customer service email to me:
"For taxes that you still need to collect you will need to add a note in your listing letting the travelers know there will be a 7% additional payment for the city taxes, once you receive a booking request you will need to calculate the 7% rate and send your traveler an additional payment request."
Thank you for the prompt response.
You must realize however that this is a completely unacceptable solution. In no uncertain terms is it appropriate to quote and sell rental nights, and then charge an additional 7% after the fact... Regardless if there's a note in the listing or not.
You need to do better than this... Immediately.
The level of incompetence shown by Homeaway in this situation it's staggering. No notification to homeowners regarding this change, no ability to add taxes you don't collect to the tax page for a seamless total tax calculation for the renter, and poor customer support solutions.
While I am sure none of these issues are your fault, it is pathetically unprofessional and amateur."
VRBO continues to fail it's owners and it's customers while taking money from us all for the privilege.