We're sorry for the experience you had with our Support Agent. We went ahead and PM'd you to get more information about this interaction. We hope you enjoy the rest of your day!
Meriah HA-Community Moderator
Thank you Meriah, for reaching out to me via private email. And feibus, I am so very thankful for your help. What a great community we have here.
Following up. I felt brave and called CS again this morning, also after meditating I was zen.
The CS was a 10 out of a 10. Ah gratitude sets the stage.
She was professional, kind, courteous, and working together as a team, we solved the problem. Like 99% of all my experiences with CS.
I know better to just end an interaction like the one yesterday quickly, take a breath and call again later.
Thank you Meriah, and feibus, for not letting me hang out there and for working as a team.