Was not privy to the survey.  Maybe it was not for those of us who are VRBOers? 

I must have gotten the same survey you did (the one about different service fees, cancellation etc.).  I responded negatively to all survey points as it was patently ridiculous and outrageous.  It actually made the offering of the local real estate property manager palatable.

I got a different survey .  That one wouldn't have given me a stroke.

oh lord, should we stay and cook for them, too??  .  Here's my list:

dish soap, paper towels, dishwasher detergent, dish scrub brush, fresh sponge, ziploc bags, aluminum foil, salt and pepper, coffee, sugar, seasonings/spices, butter/margarine, cooking oil, condiments, toilet paper, hand soap, toothpaste, shampoo, condition, body wash/soap, laundry detergent, all surface cleaner, first aid/Band-aids, matches/lighter, charcoal/propane, and facial tissue.

Once again HomeAway is taking the "one-size-fits-all" American way of thinking and assuming.

While some properties in France (myself included) do provide many of the things listed above, there are many in France that provide nothing. Some do not even provide sheets and towels!

Now before anyone makes judgement, I would like to point out that the concept of "vacation rental" goes way back in France. I may be wrong but it may even have been "invented" here.

The french use the word "gîte" (pronounced "jeet" like jeep in English) which traditionally meant an extra room/space/building at rural farmhouse that people could rent. All you do/did was pay the farmer (who could earn a little extra cash) who would give you a key but you had/have to bring your own sheets etc.

It was a "cheap" way to take a holiday.

Like I said, much has changed but the traditional/original "gîtes" still exists! And there is nothing wrong with them. They are inexpensive and there is a market for them.

Most French who book with us almost always ask "do we bring our own sheets?"

HA should not go down a path to "discriminate" against such properties.

And as I was taught years ago, nothing should be left for food items due to possible contamination.

My house keepers throw out the ice cubes.

That's the one the got my blood pressure up to stratospheric proportions.

susaninrehoboth  yea, don't get me started.  I have a kid who likes to eat from the peanut butter jar.  Since I've been unsuccessful in breaking this bad habit I've just assigned her her own personal jar.  I have no interest in eating from my own KID's PB jar, and I know where she lives and where she's been.  There's just NO WAY I would want to eat from an opened jar of PB, or anything, that a stranger left.   

Our housekeeper has a policy, no food left behind.  If it's opened, it's garbage.  If it's sealed, the cleaners can make their own decision if they want to take it home.  I'm totally on board with this. 

I didn't get one either, maybe they just don't want our opinion.

The survey had 11 pages of 8 or so options to choose on each page. Different platforms offered ranged from VRBO; Hotels.com; Tripadvisor; Homeaway, etc. The question posed was in the realm of "which option would you choose?" The options included no cancellation to 30-day cancellation; pay out at booking or pay out after guest checks in; 0 in subscription fees - $699 subscription fee; 6% guest booking fee to 15% guest booking fee; 0% merchant fees to 3% merchant fees, etc ... so it offered lots of scenarios, but nothing of them palatable to me. 30-day cancellation and pay-out after guest checks in are the real deal breakers for me.