Welcome to the Community! We took a look at your account and you'll need to edit your house rules. Currently you have maximum occupancy as 3 but total travelers and max adults set to 4. If you edit all of those down to 2 and save the house rules that will fix the issue. Please keep in mind it make take a few hours for the change to appear on the traveler facing page. Thanks!
HomeAway Community Manager
I've noticed if your house rules indicate , for instance, max of 6 persons and max of 4 adults ... a party of 6 adults
may still instant book your property. Erin do you know if this is a glitch or purposeful?
I've also noticed getting alerted in the feed to losing ranking status compared to a "competitive" property that booked a party with more total persons
than our property permits. In this case we rightfully would not be included in the search results. We aren't a potential selection or actually competing but dinged anyway in the rankings. Erin can this be fixed?