3 Replies Latest reply: Jan 28, 2019 11:09 AM by feibus RSS

    Does the guest get notification when you respond to their review?

    twomoreyears Senior Contributor

      I'm finally catching up on all my backlog, and one of the things I want to do is to respond to all of our reviews.  We fortunately don't have a poor review yet, but I don't want to look defensive if/when we get one by responding to just that review.

       

      Will they get an email that I responded to their review?  I don't care, but I might want to write them slightly differently if I expect them to read them.  (Yes, I am mostly writing them to future guests)