41 Replies Latest reply: Apr 16, 2019 1:02 PM by twobitrentals RSS

    Guest not payed balance and my property gets dinged if i cancel her  ???? WTH ???

    lviars50 New Member

      Guest balance past due so I called homeaway to get them to cancel the reservation and was informed unless I give her a full refund my property would get dinged ..I have strict no refund policy . Anyone had this completely stupid answer from homeaway on thier property.. I am not giving her a refund I will take the ding on my property first !!!..

      Lois