It’s been 34 days since my tenant paid in full, I have paid the association fee for my condo to get tenant approved out of pocket, and checked tenant in yesterday, yet still have not received payment for my million and a half dollar rental. Homeaway still has my money. When can I expect to be paid? This is incredible. Please someone respond.
Yes. We are all aware of the situation. It sucks. And there is nothing you can do to change it. They decide if and when you get "advanced" payments. Otherwise, don't expect that money to hit your bank until at least 5 days after the guest arrives...especially if they arrive on a weekend or holiday.
Also, since this is your first booking with their processor, even if you had advanced payments they'd still hold this one because it is the first one.
You either accept the lousy terms they offer or take your business elsewhere and let your money talk. My calendar is blocked until they get their you know what in order.