0 Replies Latest reply: Aug 30, 2019 1:52 PM by spyglassguest RSS

    Why did my Templates disappear from the Select Templates list?

    spyglassguest New Member

      In both the website and mobile app, I used to be able to see my templates from the Message section.  I could select a template, edit and send.  These templates no longer appear in the Select list. All I can do is Customize them, and save the edits.  Why can I no longer select one to pre-fill the Message field?