Can someone please confirm whether security deposits are collected from the guest with the initial (first) payment or the second (final) payment?
They are included in the final payment. (As in paid at the same time).
For the French and Italian market, sec deposit is part of the "last payment", so second payment if that is the way you are set up
Full commission is collected with the first payment
Again, for the French and Italian markets
Can not speak so as to US market
The U.S. market is the same
Review the payment details for your reservation. HA lists which payment includes the damage deposit. Sample below...
Thanks everyone. Much appreciated!
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