6 Replies Latest reply: May 15, 2019 9:25 AM by wildiris RSS

    Your payment has been refunded?

    psphoto Active Contributor

      "Your payment has been refunded"

      This is the wording on a NON REFUNDED security deposit email from Vrbo to a guest after their stay.....

      It then states a refund has been processed in the amount of $0.00

      Seriously?

      Vrbo has no other wording option such as "Your payment HASN'T been refunded" and the reason why....?

      Crazy...