-
Re: Your payment has been refunded?
The guest receives a message with the amount of the damage claim along with their refund notice so there is a little more information that goes to the renter. But, you are right, the final refund note is less than optimal.
-
Re: Your payment has been refunded?
Sounds like something to put into the feedback widget. Just another item in the long queue they've got going.
-
Re: Your payment has been refunded?
Yep.....but you have to wonder what other complete misinformation is lurking out there in Vrbo's world.
They don't seem to know the difference between a subtotal and a total as well!
Do they just operate at such a fast and furious pace that nothing gets beta tested?
Lots of companies these days seen to operate on a "feed the revenue" side of the biz, but "starve the non-revenue" sections.....to their detriment long term.
Wells Fargo ring a bell?
-
Re: Your payment has been refunded?
My take: Lots of beta testing, insufficient testing before that.
-
Re: Your payment has been refunded?
My take: Too many 'teams' and a lack of clear corporate coherence + vision vis-à-vis winning/working deliverables.
-
-
-
