4 Replies Latest reply: Apr 27, 2019 1:02 PM by ashevillelookout RSS

    Issues with Automated Hospitality Messages

    ashevillelookout Senior Contributor



      The above is a screenshot of  an automated email from HomeAway regarding "my" reservation at my VR.  How professional is this with broken picture links?




      Per the directions, scrolling down the email to see the trip summary, I also see this:




      I am an owner, not a property manager.  When you click on the link for contacting the property manager, you then have to log in to the HomeAway App.  What a misleading link....I would have thought that DIRECTLY would give me a phone number or email.  Not jump me through hoops.