8 Replies Latest reply: Apr 15, 2019 10:50 AM by ha-moderator-amanda RSS

    Are Reviews held in some sort of Purgatory?

    scowol Active Contributor

      I had a guest check out on February 15th  (2 months ago, see below) and they submitted a review.  I immediately gave the guest a rating.  The double-blind review process was over about 6 weeks ago, however, this review (and another one for a different stay and guest) are just sitting in a "submitted" status.  Is there some sort of new holding period or software scan of the reviews before they get released?