5 Replies Latest reply: Oct 27, 2018 2:15 PM by irecat RSS

    NOT showing up in search results for "Pets Welcome" despite allowing in house rules?

    New Member

      Anyone else having Pet Search problems? 


      So, my VRBO inquiries have dropped off significantly in the past 6-9months.  I have ALWAYS allowed pets.  I finally realized that I could not find my listing whenever I searched for Pets Welcome properties.


      In my dashboard, under "house rules", I do have the pets welcome activated.  Under dashboard/amenities - there is NOT an indicator to allow me to indicate pets welcome as an amenity.  Which makes sense as that data should come from "house rules" and I shouldn't have to activate that option twice.  


      Under OTHER pets welcome listings, the description/amenities does say "Pets Welcome".   Mine does NOT - which seems wrong. 

      However, under "House Rules" on that same page, it does indicate pets allowed.  


      I have called customer service about this 4 times in the past 3 months with no help. They have finally opened a ticket but they really don't seem to "get it"...


      Any help is appreciated...


      Listing ID 851463...