10 Replies Latest reply: Mar 12, 2012 12:16 PM by msdebj RSS

    Accepting pets

    New Member

      We originally said no pets on our profile.  But everyone who wanted to rent said they had a wonderful dog and could I bend the rules.  Since we use the property on occasion and have a dog ourselves, it seemed like we should change the policy and we did.

      So my question is what special requirements do you ask for if someone wants to bring their dog (we are not accepting cats).

        • Accepting pets
          sophie Senior Contributor

          An extra deposit ($100 to $300) per animal with an extra nightly fee ($5-$15)and a signed Pet Addendum.  Also, they must be potty trained.  This is a no exception rule for me, especially the nightly pet fee.  There is no hotel on earth that would let you bring your pet without an extra fee.

          • Accepting pets
            Contributor

            Hi,

             

            We accept pets and really haven't run into any issues. Plus, it increased our booking and revenue. We charge $25 per pet. We currently don't charge a deposit but that is not a bad idea. Also, I agree that you shouldn't rent to cats. We did it a few times and have had issues with it.

            • Re: Accepting pets
              sliver2907 Contributor

              Need some input on what to do for someone who is renting for 6 months.  I quoted $25 a day for the 6 months, they said it was way too much ($4500), I think it is too...ok, just a little too much, but still, what do you guys out there do for a person willing to rent on a much longer term?

                • Re: Accepting pets
                  sophie Senior Contributor

                  I too, think that is a bit high...unless you are trying to persuade them from booking. It think around $5 per day would be adequate. What kind of dog do they have? That definitely makes a difference.  If it's a older 5 lb dog vs. a 150 lb shedding St. Bernard, I would probably go more toward the $10 per day. If people want to be responsible pet owners and travel with their animals, they need to pay the price.

                  • Re: Accepting pets
                    marym Active Contributor

                    I think sophie is in the right neighborhood - $150/mo for 6 months - $900.  Clearly, they couldn't board their pet for that amount - seems like a bargain.   Maybe determine your bottom line price  and then negotiate with them.  There's going to be a point where you're not comfortable  with having a pet in your home for that length of time w/o being adequately financially protected. If you can't get to that point, you'll have to weigh having a long-term renter -- with pet -- vs. empty.  Good luck - share with us what happens!

                      • Re: Accepting pets
                        sliver2907 Contributor

                        Ok, so here is the story of what happened.  Since we decide to go pet friendly we received 2 calls.  One from someone who wanted a 4 month stay with his Labrador, and a maximum $12,000 budget.  (I charge $3000 a month).  This left me with no money to pay state taxes, no pet fees, no pet deposit, no cleaning fee, just a take or leave it $12,000 rent.  Told him our pet fees in addition to the rent, which he said were too high.  Never heard from him again.  Second story:  a  person writes, they want to bring their 2 small dogs,  and they are fine with the rent, taxes, deposit, cleaning fee.  When they got to the part about the costs for the dogs which I had set at $25 per day for BOTH dogs, not per dog, plus a non refundable pet deposit of $125, they said “unreasonable”.  On a 6 month rental, this came out to quite a lot, I admit myself.   Now, if you read through VRBO suggestions, they are the ones who suggested $25 per day for pets, (per pet) as well as my lawyer who said that is about what he was charged when he rented a VRBO with his dogs.  I am finding from the comments that I am getting from my query, that people are charging a lot less for pets than what VRBO recommends.  I went back, checked and calculated the following:  after they leave, I would need to clean the house,  fumigate front and back of yard for fleas, fumigate house, professionally clean the area rugs and the sofas and cover my increased homeowner’s insurance.  Recalculated it came to $13 a day, cut the dog fees in half, and this is for both dogs not just one.  Answer back...unreasonable.  Renters have now advised me they have found other options that work for them.  Two days later received email...oooops, we find your price reasonable, we are interested again...ok, so I book, send a payment request....2 days later...another email....we have found another house that meets our needs we are not in need of your house again.  Not really interested in dealing with these people again for obvious reasons.

                        Now, really, would people simply show up at a neighbor’s house, or a relative with their dog in tow? Yet from my small experience with this issue, people feel that their dogs must be accommodated at my home free of charge.  Yes, I once had a dog, a wonderful dog, who, in her 12 years, chewed up a friends leather handbag (that was an expensive lesson), dug a huge hole in the carpet while we were out, to escape a thunderstorm, peed in various parts of the house, left hair everywhere and yes, had a flea problem now and then. ( A part of living in South Florida).  Not a problem, I just need to replace the items that are damaged, or could be, and leave the house in perfect repair for the next renter. People need to accept the fact that dogs rub against walls (repaint), don’t know how to use a toilet, and so sorry...they carry fleas.  (NOT MY LITTLE FLUFFY!!! SHE WOULD NEVER HAVE A FLEA ON HER).  This costs money.   Anyway, I am looking for a happy medium for charges, since I don’t want to turn away a third long term rental. Please...I have heard from 3 people, thank you so much, and would like to hear from more so I can come to an average of the industry.

                          • Re: Accepting pets
                            New Member

                            We keep getting people that want to bring a dog.  We advertise that we are not pet friendly but when they ask I often relent because when my family uses the cottage they bring their dog which is why I am always torn.  We charge $100 for one week with a dog.  But that is based on the real cost of extra cleaning.  I would look at what your real costs have been/could be, then charge them.  We have had one dog jump through a screen through a particularly harrowing rain storm.  We also had a stain on a rug that caused us to replace the rug.  Of course we were about to change it anyway, but the stain put us over the edge.  So you might want to figure out how much a new rug might cost and put a really high secruity deposit and a low weekly/monthly payment. Pam

                             

                             

                            Pam Prosch home 773-935-9324, cell 773-451-6577

                             

                             

                             

                            Date: Sun, 11 Mar 2012 17:23:24 -0500

                            From: community@homeaway.com

                            To: pprosch@hotmail.com

                            Subject: - Re: Accepting pets

                                                                                                            Seek Advice. Get Answers. Optimize your Vacation Rental Business.

                                                                                                            Re: Accepting pets

                             

                             

                                created by sliver2907 in Pet Policies - View the full discussion

                             

                             

                             

                            Ok, so here is the story of what happened.  Since we decide to go pet friendly we received 2 calls.  One from someone who wanted a 4 month stay with his Labrador, and a maximum $12,000 budget.  (I charge $3000 a month).  This left me with no money to pay state taxes, no pet fees, no pet deposit, no cleaning fee, just a take or leave it $12,000 rent.  Told him our pet fees in addition to the rent, which he said were too high.  Never heard from him again.  Second story:  a  person writes, they want to bring their 2 small dogs,  and they are fine with the rent, taxes, deposit, cleaning fee.  When they got to the part about the costs for the dogs which I had set at $25 per day for BOTH dogs, not per dog, plus a non refundable pet deposit of $125, they said “unreasonable”.  On a 6 month rental, this came out to quite a lot, I admit myself.   Now, if you read through VRBO suggestions, they are the ones who suggested $25 per day for pets, (per pet) as well as my lawyer who said that is about what he was charged when he rented a VRBO with his dogs.  I am finding from the comments that I am getting from my query, that people are charging a lot less for pets than what VRBO recommends.  I went back, checked and calculated the following:  after they leave, I would need to clean the house,  fumigate front and back of yard for fleas, fumigate house, professionally clean the area rugs and the sofas and cover my increased homeowner’s insurance.  Recalculated it came to $13 a day, cut the dog fees in half, and this is for both dogs not just one.  Answer back...unreasonable.  Renters have now advised me they have found other options that work for them.  Two days later received email...oooops, we find your price reasonable, we are interested again...ok, so I book, send a payment request....2 days later...another email....we have found another house that meets our needs we are not in need of your house again.  Not really interested in dealing with these people again for obvious reasons.Now, really, would people simply show up at a neighbor’s house, or a relative with their dog in tow? Yet from my small experience with this issue, people feel that their dogs must be accommodated at my home free of charge.  Yes, I once had a dog, a wonderful dog, who, in her 12 years, chewed up a friends leather handbag (that was an expensive lesson), dug a huge hole in the carpet while we were out, to escape a thunderstorm, peed in various parts of the house, left hair everywhere and yes, had a flea problem now and then. ( A part of living in South Florida).  Not a problem, I just need to replace the items that are damaged, or could be, and leave the house in perfect repair for the next renter. People need to accept the fact that dogs rub against walls (repaint), don’t know how to use a toilet, and so sorry...they carry fleas.  (NOT MY LITTLE FLUFFY!!! SHE WOULD NEVER HAVE A FLEA ON HER).  This costs money.   Anyway, I am looking for a happy medium for charges, since I don’t want to turn away a third long term rental. Please...I have heard from 3 people, thank you so much, and would like to hear from more so I can come to an average of the industry.

                             

                             

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                      • Re: Accepting pets
                        iopbeachhouse Community All-Star

                        We charge $100 extra refundable deposit, $150 non-refundable pet fee for wear and tear on the house plus $100 cleaning fee since it takes our service longer to clean and they charge us more. They must sign a pet addendum. We do not allow them to leave their pet unsupervised in the house unless they use a crate and we do not allow pets in the pool since our filter cannot manage the pet hair. Pets are not permitted in the beds. We have had several very happy pet owners and they have treated our house very well. Only one person refused to sign the pet addendum and therefore did not book because they wanted to sleep with their pet in the bed. Hope that helps.

                        • Re: Accepting pets
                          thaxterlane Senior Contributor

                          I accept pets.  We are in a dog friendly location and we have pets of our own.

                           

                          A few things we do:

                           

                          I alert the house cleaners to guests that are bringing pets to assure they do a particularly thorough cleaning.

                           

                          I ask a number of questions about the pet(s):  breed, age, training, temperament, owner and pet experience traveling, and comfort of pet in unfamiliar environments.

                           

                          I have an addendum to the lease that contains the following "rules":

                           

                          Pets are not allowed on furniture, beds, or bedding.

                          Pets may not be left unattended in my home.

                          Pets are not permitted on the lawn.

                          All waste must be removed from outiside areas.

                          All local bylaws reqarding pets must be observed:  leash law, noise ordinance, restrictions for beach, conservation lands, local parks, etc.

                           

                          I do not charge a pet fee nor a deposit for pet damages.  The addendum indicates any damages will be taken from the security deposit ($500) and that any damages exceeding the amount of the security deposit will be billed.

                           

                          In the many years we have been renting to guests and their pets we have not had any problems.  Our people and pets treat our home with consideration.

                           

                          There are not many homes in my area that accept pets - it does provide an advantage while presenting some risk. 

                           

                          I make it clear to my guests that if they have any doubt about their ability to oversee their pet and leave my home in order (no chewed furniture legs, baseboard moldings, or carpets;  no episodes of extrement of any sort indoors; no excessive barking; or any other issue) that they consider how much of a vacation they willl have if constantly monitoring their pet instead of relaxing.  I've had some guests  decide to board their pet to be able to fully enjoy their stay.

                           

                          Other guests have been traveling with their pets for several years and have seemlngly perfected their routine.  Many crate their dogs at home and they bring a collapsible crate along. 

                           

                          We haven't had anyone inquire about bringing a cat.  We travel with our dogs and leave our cats at home for short trips or board them for longer trips (they are indoor cats).  I would not allow a cat in our vacation home having personal experience with a cat's nature.  I don't think there is an addendum of rules nor a cat owner that could control a cat's behavior.  Our cats have caused enough mischief in our home to make me certain of that! 

                            • Re: Accepting pets
                              msdebj Senior Contributor

                              I'm with Thax.  We do allow pets ( 1 dog up to 40 lbs. ) w/o a deposit. Our Pet Policy is pretty much like Thax's.

                               

                              My Pet Policy also includes a requirement that the animal be on a flea prevention program (Gulf coast has it's issues) , and for the pet's safety, heartworm prevention ( another area problem). The renter also accepts responsibility for any harm done to people or property during the rental period.

                               

                              If they must leave the pet alone for a short time they must place it in a kennel they provide. Dogs get spooked when in strange places. 

                               

                              We also ask that they bring copies of their pet's vet records, in case the pet would need to be treated locally.

                               

                              So far- so good! Keeping my fingers crossed!