4 Replies Latest reply: Jul 28, 2014 8:48 PM by twobitrentals RSS

    How do you handle a "blacklisted" guest?

    New Member

      When using GuestChecker.com to screen upcoming guests and you find someone on the blacklist, how do you tell them no? Do you say that you're all booked up? Do you tell them that they've had problems at another facility and they need to clear the matter up before you will accept their business? Do you not address the issue at all and simply say "Thank you, but we'd rather not accept your business at this time"

       

      Just curious how others have been handling this. Thanks in advance for your opinion!
      Joanne