| 1st Incident | 2nd Incident | 3rd Incident |
Minor Infraction | Direct message | Written Warning Via email | 30 day Suspension |
Medium Infraction | Written Warning Via email | 30 day Suspension | Removal from the Community* |
Serious Infraction | 30 day Suspension | Removal from the Community* | N/A |
*Creation of new accounts to avoid removal from the community will not be tolerated.
All infractions are subject to having the post/comments removed from the website.
Examples of infraction types:
Minor – Going off topic, obscenity, name calling.
Medium – Harassment, defamation, improper allegations etc. Engaging in seeking or providing advice on engaging in bad practices, including how to work around/violate HomeAway policies.
Serious – Threats made against HomeAway or others and any illegal activities.
This list is NOT all inclusive but meant to convey example infraction types. Determining an infractions level of severity is subject to HomeAway’s sole discretion.
Created on July 21, 2016