The Carefree Rental Guarantee is a guarantee for travelers offered by HomeAway.
The Carefree Rental Guarantee protects your vacation rental payment for up to $10,000. The cost to you is variable starting at $39, based on the full vacation rental booking amount. To get a quote, visit the Guarantee page.
The Carefree Rental Guarantee is available to anyone who inquires about and rents a live listing on one of the HomeAway Sites servicing the US market, including HomeAway.com, VRBO.com, and VacationRentals.com. Learn more and sign up here.
The Carefree Rental Guarantee provides travelers protection against the following:
- The home has been foreclosed or is in bankruptcy
- The owner inadvertently double-books the property
- The owner wrongfully withholds your security deposit
- The property is misrepresented
- The owner lost control of their personal email account, thereby a scammer intercepting the inquiry & travelers money going to the wrong person
- The owner lost control of their HomeAway Inc account, thereby a scammer intercepting the inquiry & travelers money going to the wrong person
It is also important to note that the Carefree Guarantee doesn’t protect payments or deposits made via Western Union, MoneyGram or other instant wire transfer services. The same goes for weather events and natural disasters. And remember, you must notify HomeAway within fifteen days of the first event giving rise to a request for reimbursement.