Adding a Hurricane Policy to Your Vacation Rental Agreement

    hurricane policy for vacation rental owners
    Weather issues are yet another issue for vacation rental owners to grapple with when it comes to potential cancellations and refund requests. Although severe storms are out of your control, it's fair to offer a refund to guests renting your vacation rental property if a mandatory evacuation is given.

    However, if guests are just unhappy because of rains due to tropical storms — sorry, no refund. You cannot guarantee the weather for anyone's trip, and as long as they were still able to use your home, a refund is probably not required.

    Here is an example clause to include in your rental agreement. Remember, this is just an example— you will need to fill it in with information as it pertains to your vacation rental. And as always, be sure to run this by your attorney for review.


    Option A: If there is a storm or hurricane, no refunds will be given unless:
    • The state or local authorities order mandatory evacuations in a "Tropical Storm/Hurricane Warning area" and/or
    • A "mandatory evacuation order has been given for the Tropical Storm/Hurricane Warning" area of residence of a vacationing guest.
    • The day that the authorities order a mandatory evacuation order in a "Tropical Storm/Hurricane Warning," area, we will refund:
    -Any unused portion of rent from a guest currently registered;
    -Any unused portion of rent from a guest that is scheduled to arrive, and wants to shorten the stay, to come in after the Hurricane Warning is lifted; and
    -Any advance rents collected or deposited for a reservation that is scheduled to arrive during the "Hurricane Warning" period.
    Option B: No refunds will be given for storms. [Mountain roads can be curvy and steep. Gravel drives are well maintained; however, we highly recommend four wheel drive and/or chains during the snow months. We do not refund due to road conditions.]


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