We encourage you to utilize the Mobile Hospitality Manager to share all of this vital information
the traveler sees in the Mobile Hospitality Manager. It's important that you spend time thoroughly adding the information via your owner dashboard and be sure you keep it up to date.
Directions to Home: Be sure to include the exact street address (including zip code) along with nearby landmarks so renters know if they've driven too far. Also include any applicable gate codes, parking information, and whether or not your renters' cars will need parking passes.
We hope you are looking forward to your upcoming stay. Here are some necessary directions in anticipation of your arrival:
123 Main Street, Unit #45
Destin, FL 67890
(on Main Street between Wal-Mart and Shell Gas Station)
Complex Gate Code: XXXX
You will find parking passes once inside the unit. Please place one in each vehicle ASAP, as you will be fined if you do not have a parking pass!
From north: Heading south on Interstate 1, Exit# 234 for Seaside. Make a left at first stop sign for Main Street where you'll see Wal-Mart. If you get to the Shell Gas Station, you've gone too far.
From south: Heading north on Interstate 1, Exit #234 for Seaside. Make a U-turn around the freeway. Then make a left at first stop sign for Main Street where you'll see a Wal-Mart. If you get to the Shell Gas Station, you've gone too far.
From east: Heading west on Highway 100, Exit #50 for Interstate 1 South. Exit# 234 for Seaside. Make a left at first stop sign for Main Street where you'll see Wal-Mart. If you get to the Shell Gas Station, you've gone too far.
From west: Heading west on Highway 100, Exit #50 for Interstate 1 South. Exit# 234 for Seaside. Make a left at first stop sign for Main Street where you'll see Wal-Mart. If you get to the Shell Gas Station, you've gone too far.
From airport: Follow signs to exit Okaloosa County Air Terminal. Make a left to head south on Interstate 1 for approximately 10 miles. Exit# 234 for Seaside. Make a left at first stop sign for Main Street where you'll see Wal-Mart. If you get to the Shell Gas Station, you've gone too far.
You might even let renters know what times to expect the heaviest traffic and what roads they can take to avoid it.
If your property is located within a complex, include directions for how to find your unit once inside the complex. Let renters know your building and unit number, and even the floor on which your condo is located. Also include special directions for the location of elevators and where to find luggage carts.
There are two lockboxes. You will get the keys out of the lower of the two lockboxes. The lock box code is XXXXX. Take the keys out and keep them with you at all times.
Check-in: Clearly state the check-in time and date. You should also reiterate that early check-in is not allowed because you would not want guests arriving before the house is completely cleaned.
Beach Code: 123
Workout Room: 234
Internet Connection: DEST5
In case of Emergency dial 911.
You are in Walton County.
Destin Resort in Destin, Florida
123 Main Street, #45
Destin, FL 67890
The cellular telephone reception inside our unit is unfortunately unpredictable at times. In case of emergency, use the land line to reach security or 911.
If you cannot get a hold of us, please call the housekeeper at XXX-XXX-XXXX.
Please note: The Destin Resort enforces quiet time from 10:00PM until 8:00AM. Quiet time is enforced by a security guard on duty. If noise is a nuisance to you, do not hesitate to call the security officer at the number above. The emergency number is XXX-XXX-XXXX.
If you have recycling bins, let the renters know what they are supposed to recycle and where the bins are located.
The circuit breaker box is located on the wall near the washing machine. In case of a short, flick the switch for the appropriate room.
116 Highway 98 E
(850)837-1913 Seafood $$
Advice:For example, if you own a cabin in a ski destination, you might want to provide information about road closures, 4-wheel drive, and driving in snow storms in general. For cabins in woodsy areas, you can include warnings about bears, bugs and other critters. For apartments in urban areas, you might want to address the issue of crime. If you live near the beach, you could warn renters about tides, rip currents, sharks, etc. Let them know whether or not a lifeguard is on duty, and remind them not to swim if they see a red flag. Regardless of the type of home, provide plenty of information and instructions on what to do when faced with these risks.
Over the past few years, there have been some ocean-related deaths along the gulf coast. Please pay attention to the flags on the beach. If there is a RED FLAG do NOT swim. The rip tides (rip currents) have been very strong. If you by chance do get caught in a rip tide, swim parallel to the beach. The Resort does NOT have lifeguards.
And one last precaution: sharks are in the gulf. I have never seen any on our beaches, but I have seen them in the bay. Use common sense whenever in the water, especially in the evening (when sharks do most of their feeding).
It is also wise to include directions for local medical facilities like clinics, hospitals, nearby pharmacies, and 24 hour pharmacies so renters can be prepared in case of emergency.
One piece of advice that can be underestimated by vacation rental owners is: what to bring. It is helpful for renters to know exactly what to bring on vacation so they don’t get caught unaware or unprepared. You can advise your guests to bring anything from flip flops for the beach to an ice scraper for their car.
Rules and Regulations: You might choose to include the rules and regulations of your Homeowners' or Condo Association to remind renters that they not only need to comply with your rules, but those of the complex as well.
Checkout: Include the date and time, along with instructions for trash, laundry, dishes, parking passes, and keys.
Checkout will be on June 21 at 10 am. On the morning of your checkout please do the following:
• Bring all trash to the dumpsters located between our building and the pool of our condo complex.
• Place all towels, beach towels, and sheets in a pile on the floor of the laundry room. You can leave beds unmade.
• Please run the dishwasher and return dishes, cups, and utensils to their proper cabinets and drawers.
• Please leave parking passes on the kitchen counter for our next guests.
• Place keys back in the lockbox as you leave.
• Please remember to leave an entry in our guest book – we love to hear from our guests
Download the sample here:
We encourage you to utilize the Mobile Hospitality Manager to share all of this vital information.
Travelers today are tech savvy and on the go. Making this information easily accessible to travelers via their mobile device is ideal. You are in control of the information the traveler sees in the Mobile Hospitality Manager. It's important that you spend time thoroughly adding the information via your owner dashboard and be sure you keep it up to date.
*Last Updated April 11, 2018