• How to prepare your home for large groups

    Here are some tips on how to prepare your home for large groups. Feel free to share what you do to prepare your vacation rental for large groups. Make sure you take advantage of all the spaces you have in your va...
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  • Changes to payment accounts

    As you have seen, Yapstone, a 3rd party payment provider, has announced they’ve discontinued advanced payments as a free service, effective immediately. The advanced payments feature released funds to you soon a...
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    last modified by samantha_ha
  • We’re here to support you during hurricane season

    There’s nothing like the uncertainty that comes with a hurricane. That’s why we have your back if your guests and property are affected by Hurricane Dorian. Learn more about natural disaster support here. ...
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  • More information on early payout program

    Thanks for all of the questions and discussion, we are getting information out as quickly as possible and appreciate your patience as we work through this change. Cost of early payout program: The early payout program...
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  • FAQs and details on Vrbo's payment platform

    Thank you for your patience and feedback. Given Yapstone’s announcement, we are encouraging partners to move to our payment platform. It is our goal to move all partners to the Vrbo payment platform as quic...
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  • How to edit your Base Rate

    How to edit your Base Rate: Your base rate can be the same amount for every night or you can change it to be a different amount for any night of the week. ...
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  • Rental Agreements

    Why you should have a Rental Agreement: We strongly encourage you to use a rental agreement for each reservation and be sure to include the names of all parties, check-in/checkout dates, rental amounts, payment sche...
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  • How to sync your HomeAway calendar with another calendar?

    If you're looking for a better way to prevent double booking, consider importing calendars to your Homeaway calendar. This enables you to have a single-calendar view of all your reservations, seasonal events, holidays...
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  • How to succeed on HomeAway

    Make your property stand out with the “Big 4” — a framework to help improve your overall performance and create amazing end-to-end traveler experiences. Create quality content Post ...
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  • Tips for avoiding cancellations and declines altogether

    How do you avoid cancellations? Here are our three tips to alleviate miscommunications and discrepancies that might lead to a cancellation. Keep your calendar accurate: Your calendar will automatically update anytime...
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  • Did you prepare for the summer season?

    It's time to start preparing for seasonal safety. We've gathered some safety tips for your summer bookings: 1. Inspect your deck for damage and check if it meets local safety guidelines and government regulations. ...
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    last modified by amanda_ha
  • Make your outdoor area convenient and enjoyable

    Designer and vacation rental expert Holly Baker shares tips on what to provide in your outdoor areas that will make your guests want to repeat their visit. Watch the video below.   This article was generated f...
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  • Key investments for your vacation rental

    If you're just getting started in the vacation rental business, watch this video to learn 5 essentials to boost your rental's potential.   What investments have you made to your vacation rental that has more th...
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  • Put your best price forward

    Many travelers say price is the most important factor in booking decisions. Read about how you can stay competitive with your pricing or visit the Discovery Hub page here: Fees Seeing a long list of fees in your pric...
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  • Helpful links for your stay with HomeAway/Vrbo

    We offer a number of how-to articles and best practices to ensure a successful approach to your vacation rental. Find your favorite places to learn below: HomeAway | Vrbo Help HomeAway | Vrbo Discovery Hub HomeAway ...
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  • Optimize your availability. Maximize your bookings.

    Making some adjustments to your rate settings and booking requirements can open your vacation rental to more booking opportunities. Read these four ways to start maximizing your bookings, or read the article here. S...
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  • When you need to cancel a reservation

    We all want as many bookings as possible along with a great experience for the traveler. The fewer declines and cancellations, the better the traveler experience and the more bookings we can send your direction. Cance...
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  • Leave reviews. Get reviews.

    Reviews are directly related to your success on our marketplace, and earning great reviews can result in more visibility in search results, increased trust with future travelers, and ultimately more bookings for you. ...
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  • Engaging descriptions that attract travelers

    Follow these 4 steps to writing a perfect property description:   Step 1: Do Your Research Step 2: Interview Yourself Step 3: Time to Write Step 4: Check Your Work   Get all the info now on the Discovery Hu...
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  • Did you know that we have a checklist for setting up your rates

    Visit our checklist for setting up your rates on Discovery Hub If you are a new HomeAway partner or haven't used our rates calendar yet be sure to follow our 3 steps to set up your rates. Let us know if this was helpf...
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