• New logo a no go

    What were they thinking? The new logo is horrid. The idea that people are going to learn to pronounce VRBO as HA suggests is laughable. Seems a name change that is honest should have been done along with logo change. ...
    last modified by susaninrehoboth
  • da 'hoods are back!!!!

    woo hoo!!!  Are you all seeing this when you search your listing using filters???   
    last modified by ohst8er
  • How long does a boost last?

    Erinn homeaway_community_manager  When a date or dates is boosted how long does it remain boosted?
    last modified by margaret
  • Search Position Algorithm Question

    Our property is listed in a broad general area consisting of 11,499 listings.  We are also listed in a smaller subgroup of 230 properties.  I have been told by CS (Feibus, I already paid you your virtual don...
    last modified by moosebigd
  • Boost Power Ups Not Working

    I have used some of my power ups but now it won't let me click on it to use the rest.  Is there a minimum or can you only do so much a month?  The button is there but can't click on it.
    last modified by myrtlebeachgirl
  • Does anyone know why the assessment date for PP has changed?

    Since January I was given a date on my metric page of April for my next assessment.  Just 2-3 days ago this date changed to May just as my decline rate (7%) dropped under the 10% cut off.  Does anyone know w...
    last modified by newbie2vr
  • Can someone explain why there are two different numbers?

    I have noticed since my renewal and paying the $500 my stream of inquiries and bookings via VRBO has all but stopped. After 20 years a curious thing and so I checked to see if there was anything I was missing, called...
    last modified by koko
  • Anyone have issues editing their property description using the Owner App with iOS 12.1.4?

    Clicking on the "Property" Icon in the mobile app then clicking on the "Headline", when i attempt to edit after churnigh for about 15 seconds I receive the following  Error The data couldn't be read because it...
    last modified by walthrj
  • Did you know?

    Did you know that we have a checklist for setting up your rates on Discovery Hub? If you are a new HomeAway partner or haven't used our rates calendar yet be sure to follow our 3 steps to set up your rates. Let us kno...
    last modified by amanda_ha
  • How many powerups do you have?

    Wow, I officially feel geeky.  I can honestly say I've never asked anyone older than TEN how many powerups they have.    But I noticed in the boost thread that a few people mentioned that they have XX...
    last modified by ohst8er
  • How does 1 plus 1 plus 1 plus 2 plus 3 equal 1 and then suddenly equal 13?

    OK, here's a ranking conundrum.  For months we were ranked #1 in our market. (Not a big market)  We had "1" in all the metrics except bookings (# 2) and reviews (# 3).  Suddenly, about 3 weeks ago,...
    last modified by twomoreyears
  • Boost

    My neighbor showed me an email from VRBO telling him about Boost, where:   "Earn power-ups when you accept bookings on VRBO and after a traveler completes their stay." and "Use your power-ups to improve your l...
    last modified by dinamight
  • Still hitting a wall.

    Response from the team. Remember I am not asking or allowing anyone to book off the platform, only requesting that they Inquire before booking. Booking cold in our area is asking for trouble.  We get a lot of sum...
    last modified by hmmmm
  • What does the label "Private Collection" mean?

    What does the label "Private Collection" mean?  I see it on some of my competitors listings and when you hover over it it shows the following below. Not sure what they are trying to convey and how they even deter...
    last modified by arhoton
  • Help with “Properties Good for Families” filter?

    We have been with VRBO/HA successfully for over 10 years and earned All 5-star reviews from the many families with children that have stayed with us. The “Good for families with kids” filter worked for us ...
    last modified by windsor11
  • Find success by using the Big 4

    Optimize your listing with HomeAway’s Big 4 guidelines:   Create quality content Set competitive rates Accept and honor bookings Earn great reviews   Get all the info now on the Discovery Hub! &n...
  • Is this New? Or another AB test

    Hey everyone, I have been very absent lately do to my primary work commitments so this may be an old topic that's been discussed to death, if so then please accept my apologies! I just noticed that when using my mobil...
    last modified by captmarkhd
  • Really confused by how rankings work

    I am really confused by how my Market Rank is determined.  In all the categories within my control, we are #1. The two categories I can't control, # of Reviews and Review Average, we are in the middle of the pack...
    last modified by kellyk.
  • Same property...  two different listing numbers...  duplicate listings shown

    I've noticed over the last few weeks, a block of approximately 30/240 properties in our community of Myrtlewood Villas (Myrtle Beach) that have no heading other than their listings' address.  The owner/manager is...
    last modified by moosebigd
  • Accuracy of Min Stay Search Metric

    Hi,   Our rental has activity year-round and performs well in all of the metric rankings except min stay.  We have a 2 night minimum for all nights except thanksgiving and christmas and a 3 night for 2 week...
    last modified by 5boys