• No bookings from booking . com?

    Anyone else using b.com?   I thought it was going to be good to fill last minute gaps. Not counting silly book/cancel scenarios, I have ONE booking that is paid and will be stay between TWO properties and since ...
    u0999
    last modified by u0999
  • How to get more 5-star reviews

    Hi Everyone!   You know how important those 5-star reviews are. But how do you get them? In this video, our Premier Partners share how they're going above & beyond for their guests to make their vacations am...
    amanda_ha
    created by amanda_ha
  • Is your listing a  hidden treasure?

    No?  Well, neither is mine, but apparently some of my competitors are.   In fact, when I did a search of my area with no filters and no dates, 44 of the FIRST 75 came up as...   Hidden?  Well, ...
    ohst8er
    last modified by ohst8er
  • "Great find - good for bookings?

    Hi All,   One of our properties has the "great find" tag line at the top when presented in search results.   Bookings for the property have tailed off and we are wondering if this is coincidence or perh...
    hawaiiparadise
    last modified by hawaiiparadise
  • New logo a no go

    What were they thinking? The new logo is horrid. The idea that people are going to learn to pronounce VRBO as HA suggests is laughable. Seems a name change that is honest should have been done along with logo change. ...
    susaninrehoboth
    last modified by susaninrehoboth
  • Comp set.. there are still 3, even after they addressed the bug....

    HI homeaway_community_manager, Erinn, it appears some changes were made to comp set to address the "bug", however I wanted to alert you to the fact that there are still THREE comp sets, when there should only be 1.&nb...
    ohst8er
    last modified by ohst8er
  • da 'hoods are back!!!!

    woo hoo!!!  Are you all seeing this when you search your listing using filters???   
    ohst8er
    last modified by ohst8er
  • Wondering if you should try Instant Booking for your property?

    Hi Everyone!   Wondering if you should try Instant Booking for your property? These partners did - here's what they had to say. Ready to give it a try yourself? Log into your dashboard and enable it now - you ca...
    amanda_ha
    last modified by amanda_ha
  • How long does a boost last?

    Erinn homeaway_community_manager  When a date or dates is boosted how long does it remain boosted?
    margaret
    last modified by margaret
  • Search Position Algorithm Question

    Our property is listed in a broad general area consisting of 11,499 listings.  We are also listed in a smaller subgroup of 230 properties.  I have been told by CS (Feibus, I already paid you your virtual don...
    moosebigd
    last modified by moosebigd
  • Boost Power Ups Not Working

    I have used some of my power ups but now it won't let me click on it to use the rest.  Is there a minimum or can you only do so much a month?  The button is there but can't click on it.
    myrtlebeachgirl
    last modified by myrtlebeachgirl
  • Does anyone know why the assessment date for PP has changed?

    Since January I was given a date on my metric page of April for my next assessment.  Just 2-3 days ago this date changed to May just as my decline rate (7%) dropped under the 10% cut off.  Does anyone know w...
    newbie2vr
    last modified by newbie2vr
  • Can someone explain why there are two different numbers?

    I have noticed since my renewal and paying the $500 my stream of inquiries and bookings via VRBO has all but stopped. After 20 years a curious thing and so I checked to see if there was anything I was missing, called...
    koko
    last modified by koko
  • Anyone have issues editing their property description using the Owner App with iOS 12.1.4?

    Clicking on the "Property" Icon in the mobile app then clicking on the "Headline", when i attempt to edit after churnigh for about 15 seconds I receive the following  Error The data couldn't be read because it...
    walthrj
    last modified by walthrj
  • Did you know?

    Did you know that we have a checklist for setting up your rates on Discovery Hub? If you are a new HomeAway partner or haven't used our rates calendar yet be sure to follow our 3 steps to set up your rates. Let us kno...
    amanda_ha
    last modified by amanda_ha
  • How many powerups do you have?

    Wow, I officially feel geeky.  I can honestly say I've never asked anyone older than TEN how many powerups they have.    But I noticed in the boost thread that a few people mentioned that they have XX...
    ohst8er
    last modified by ohst8er
  • How does 1 plus 1 plus 1 plus 2 plus 3 equal 1 and then suddenly equal 13?

    OK, here's a ranking conundrum.  For months we were ranked #1 in our market. (Not a big market)  We had "1" in all the metrics except bookings (# 2) and reviews (# 3).  Suddenly, about 3 weeks ago,...
    twomoreyears
    last modified by twomoreyears
  • Can I just say, I (used to) LOVE market maker and the new rates editor!!!

    FINALLY!  A tool that makes life so much simpler!  Actually THREE TOOLS!  Comp set, Market maker, and the new rate editor!  THANK YOU THANK YOU VRBO!!!! You've saved me so much time and given me aw...
    ohst8er
    last modified by ohst8er
  • Boost

    My neighbor showed me an email from VRBO telling him about Boost, where:   "Earn power-ups when you accept bookings on VRBO and after a traveler completes their stay." and "Use your power-ups to improve your l...
    dinamight
    last modified by dinamight
  • Amenities... check yours... again..... :(

    This need to constantly check and recheck and recheck again our listings does get old, doesn't it?   I was scrolling thru my listing on my iPhone and was rather puzzled to see that I now offer:   A firepla...
    ohst8er
    last modified by ohst8er