President and Mrs Carter and Christine Karpinski.jpgHi  Everyone,


It’s been a little while since  I have blogged.  I have been on the road a lot in the past month doing seminars  and I managed to squeeze in a little weekend getaway too!


I had the pleasure of going on  the Carter Center Winter Weekend trip.  Aside from spending five days with  President and Mrs. Carter, I learned a lot about the work that the Carter Center  has been involved in.  One talk that was of specific interest to me was with Dr. Jay Hakes, Director of  Policy and Research for the National Commission on the BP Deepwater Horizon Oil  Spill and Offshore Drilling.  He talked about the things that went wrong (from  both BP’s perspective and the government response).  He also talked about  policies and procedures the government is putting in place to assure this type  of disaster never happens again.  I’m going to invite Dr. Hakes as a guest on my  podcast.  Stay tuned….


So onto my rental life… It was  a slower start to the booking year.  It seems that the renters are booking  closer and closer to their rental dates than ever before.  But in the end my  inquiries and bookings seem to be on par with last year.  Keeping our fingers  crossed that booking will continue to roll in. 


Living 1000 miles away from my  closest vacation rental has never seemed to be too much of a problem except for  one silly issue.  The internet!  All of my properties have wi-fi connection  because quite frankly the renters demand it.   A couple weeks ago I had a router  go out in one of my properties.  You would think this would be an easy problem  to solve, but NO!  The stores around didn’t have any routers so had to buy a one  online and have it shipped.  But once it arrived, my housekeeper figure out how  to install it.  And though I could walk her through which wire to hook up where,  she needed to get onto a computer and set the passwords.  In the end, I had to  ask my renter to hook it up. Though not optimal, it worked. 


That brings me to another  story.   I had a really funny call with a renter the other day.  Here’s how it  went:


Renter: “I cannot get connected to the  internet.”


Me: “Go to the start menu, press control panel, press  network and internet…”


Renter: “Wait, my mouse is not working”


Me: “Are you at the desk in the  bedroom?”


Renter: “Yes”


Me: “Okay, your mouse is not working because the desk is a  glass top, the optical mouse has to have something underneath  it.”


Renter: “I’ll use the touchpad on my  laptop”


Me: “Okay, now type in the network  password.”


Renter: “<frustrated> ugh, this touchpad is not good; I am  having trouble typing because I keep hitting the touchpad. Let me put the phone  on speaker so I can do this with two hands.”


Renter: “Okay, it’s on speaker, can you hear me  now?”


Me: “It’s a little garbled but we can make due.  Now type  the password into the box.”


Renter: “<even more frustrated> geeze I cannot use this  dog-gone touchpad.”


Me: “<assertively> Sir, go get a piece of paper and  put it under your mouse.”


Renter: “Okay wait a minute. ” Renter comes back and says, “Can  you hear me better now?”


Me: “Yes, I can hear you. Now type that password  in.”


Renter: “<now just down-right mad> I cannot work this  touchpad!”


Me: <Hu?  Why isn’t he using his mouse?  OMG the light  bulb goes off!> “Sir I said put the piece of paper under your mouse,  not under your mouth!”


Renter: “<laughing> Oh wow my mouse works now! Okay I just  typed in the password and the internet works.  Thanks!”


Problem solved!  The silly  things vacation rental owners have to endure.


I am still laughing about the  conversation! 


Happy  Renting!