A lot has happened since I last posted a blog. We had our fist ever Owners Summit. The volcano erupted in Iceland again and the oil spill is an ongoing problem for myself and other owners who own properties in the Gulf of Mexico.
The Owners Summit was a huge success! Hundreds of owners came Austin, TX to meet and network with each other and with over 100 HomeAway, VRBO and VacationRentals.com employees. My only regret was I didn’t get to speak with as many people as I wanted to. I was running around coordinating the event, speaking on a couple of panels and trying to meet and mingle with homeowners. And what I found is it’s difficult to do 3 things at once—imagine that! Anyhow, my team and I are pulling together all of our notes from the Owners Summit. Stay tuned for our June edition of the Owner Community newsletter, where we’ll highlight what we learned.
Oil in the Gulf
From the personal side, I’m just sick about it. While there has not been any sign of oil on the beaches where I own properties (Destin and Panama City Beach), I have been fielding many questions from rightfully concerned travelers. It’s very frustrating to deal with the unknown. I pitifully read emails from travelers who booked many months ago who ask, “What is the cancellation policy if there is oil on the beach? Is the rent refundable under the circumstances?” Though I don’t tell them this directly, the real answer is, I don’t know. There's not one good or fair answer for every situation. We’ll have to deal with this on a case by case basis.
From the professional side, as Director of Owner Community, I have attended meetings, conference calls, and read just about everything out there on the Deepwater Horizon oil spill. Let’s just say I know more about oil and ways to clean it than I ever cared to know. If you own properties in the Gulf Coast, go to last week’s blog post, read it and bookmark it. I’ll be updating that page as I learn more information.
So next weekend is Memorial Day weekend, the official start of the summer tourism season. If you are still not booked, then be sure to update your calendar and change your headline to say something like “Memorial Day Open!”
Let’s hope that everyone has a great summer rental season!
The information in the articles, blogs or other posts by Christine Karpinski are provided to assist vacation property owners or managers generally and are based on Ms. Karpinski’s personal experiences or the information she has been able to gather. This information is meant to help the owner community; however, please note that any particular situation of any owner or manager may differ and all owners and managers are encouraged to seek professional advice to determine what course(s) of action will be most beneficial for them. Neither HomeAway, Inc. nor Christine Karpinski can provide any guarantee or warrantee that this information is complete or accurate at any point in time or that any particular outcome will result if action is taken in response to this information.