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1875 Views 2 Replies Latest reply: Sep 7, 2012 6:43 PM by swlinphx RSS
sophie Senior Contributor 964 posts since
Mar 4, 2011
Currently Being Moderated

Aug 7, 2012 9:25 AM

Renter couldn't respond to my email after inquiry, went to an owner's page?

I got an inquiry through vrbo last night. I responded like I always do, through gmail as a reply to the inquiry. This morning I had another inquiry from the same renter saying that she tried to respond back to my message but got this page:

 

I tried to respond directly from the email you sent back to me, but it goes to an "owner" sign in page.

 

Is this a glitch on her part? Anyone else having this problem? Is this part of the new secure communications? If so, why would she go to an owner's page as a renter?

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