I'm an owner who's listed with VRBO for 3 years. This year I renewed at a "lower" subscription level...had to make a phone call to do that, as the online renewal process didn't allow that option!!! Frustrating. THEN I kept getting emails saying I hadn't renewed, even though my credit card had been charged for the renewal. 14 days later, including an email back to customer support and two phone messages (I CANNOT GET A LIVE PERSON TO ANSWER THE PHONE) they have removed my listing, even though my credit card was charged for the renewal. What can I do??? This is UNACCEPTABLE!!!
It looks like both your VRBO.com listings are online. If you don't see your listing live on the site, you may try clearing your cache and cookies. I see that you've already been in contact with a member of our Customer Support team so I'll have that team member follow up with you on this issue.
I apologize for the inconvenience this has caused.