So I try to change the location of my home on the map in VRBO edit listing location page and I can not get the house icon to drag to a new location in either Internet Explorer or Firefox. I sent a support request and as usual, there must be a robot reading the request and sending back boiler plate responses rather than a human reading the request based on the useless response you get back 24 hours later. see below:
I am trying to enable the map but my house icon is not correct. The instructions on the popup tooltip state I should drag the house icon to the correct location but I am unable to drag the house. I have tried using firefox and internet explorer browsers. Neither will work. Therefore I am unable to enable the map feature.
The response I get back is:
Thank you for contacting VRBO.com Customer Support.
To edit the map on your listing:
1. Log into your account.
2. If you have more than one listing, click Switch Property at the top to navigate to the appropriate listing.
3. Hover over Edit Listing and click Location.
TO REMOVE THE PROPERTY ICON:
If you would rather not have an icon marking where your property is, you can uncheck the box "Display my property marker (recommended)"
TO CHANGE THE ZOOM LEVEL:
Click the “zoom” button in the top left corner of the map, and then select the zoom level. If you are concerned about privacy, you may want to select the furthest zoom level. Travelers cannot see closer in than the zoom level you select.
Save your changes to ensure they aren’t lost. After saving, refresh your browser by pushing the F5 button at the top of your keyboard in order to see your updated map.
Sorry for the confusion - it appears that our rep didn't realize you were trying to move the pin on a live listing. If your listing is already live on the site, the pin is locked down to you moving it. You would have to call in and have Customer Support move it to the right place. Our system does "slightly obscure" the location that is shown to travelers for privacy purposes (i.e. so bad guys can't find out which house is unoccupied for extended periods). Let me know if you have further questions!