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1411 Views 7 Replies Latest reply: Oct 29, 2012 11:37 AM by beth RSS
New Member
herrb
1 posts since
Mar 27, 2012
Currently Being Moderated

Mar 27, 2012 7:05 PM

Calendar Broken

Is anyone else unable to edit their calendar?

  • travis HomeAway Employee
    travis
    319 posts since
    May 2, 2011
    Currently Being Moderated
    Mar 28, 2012 10:41 AM (in response to herrb)
    Re: Calendar Broken

    Hi herrb,

    I’m sorry to hear you’re having trouble updating your calendar. I checked your account and your calendar appears to be functioning properly. If you’re still having issues, please contact our Customer Support, they’ll need more information to help troubleshoot.

    Travis

  • trmulligan New Member
    trmulligan
    5 posts since
    Oct 28, 2012
    Currently Being Moderated
    Oct 28, 2012 11:19 PM (in response to herrb)
    Re: Calendar Broken

    The calendar that I update on VRBO.com has been slow for months now. I have complained about it via the feedback section but I get the reply that it is "working fine". Someone said robots are responding to emails and I am starting to believe it. The workaround is to give the calendar a command and just waaaiiitttt patiently for it to catch up. If it doesn't catch up then hit the stop button on the browser and start all over again. It takes a while but you have to get the booked dates in there for your customers. Also wait until you have 2 or more bookings so you can do them at once

    • beth HomeAway Employee
      beth
      450 posts since
      Jan 20, 2012
      Currently Being Moderated
      Oct 29, 2012 9:28 AM (in response to trmulligan)
      Re: Calendar Broken

      Hi trmulligan,

       

      Can you give me more info about the issue you're experiencing? Which dates are you updating that aren't appearing on the live site?

       

      Thanks,
      Beth

      • trmulligan New Member
        trmulligan
        5 posts since
        Oct 28, 2012
        Currently Being Moderated
        Oct 29, 2012 11:16 AM (in response to beth)
        Re: Calendar Broken

        When I click on a check in date, for example, I clicked Nov 2, 2012, the calendar froze up, then I refreshed the calendar and started over again. The third time I refreshed I was able to select the date. Then the same thing happened when I selected the end date of Nov 7.

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