I just read this article about the traveler who experienced double booking by an owner on a property he and his wife picked for holiday week. They paid 50% deposit, confirmed with the owner, traveled and at the end found out that their property was already occupied by someone else. The traveler wanted to leave comment on VRBO's listing to share his experience, but VRBO didn't let him. What's your opinion, VRBO should had allowed him to review his experience with the property/owner or not?
ps. btw, mentioned story can be found here, http://www.theatlantic.com/business/archive/2011/12/reputational-media-where-yelp-has-an-edge-over-airbnb-vrbo-etc/250574/