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swlinphx

vacation rental owner/manager since 2004
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swlinphx has no profile image available
Status Level:
Senior Contributor Senior Contributor (1,130 points)
Member Since:
Aug 30, 2011
Primary Role:
Owner
My Property(s) are in:
United States
Where I advertise:
I advertise on other site(s) , VacationRentals.com , VRBO.com , HomeAway.com
I advertise on other website(s):
Groups:
Owners   Secure Communication   ReservationManager Group   Product Updates   Phoenix, Arizona
Tags:
manager owner vacation_rental property arizona az phoenix

Recent Activity

swlinphx replied to Tiered Subscription Pricing: Your worst enemy or your new best friend?

"I'm a little confused.  If you weren't checking where all the inquirer's information was in the short e-mail inquiry, where were you checkin"

in Advertising your Rental(s) 97 replies
1 day ago
swlinphx replied to Tiered Subscription Pricing: Your worst enemy or your new best friend?

"Susan, harborfields is correct.  It should be provided in the body.  I copy and add it to the CC field so they get it both places.  Often, i"

in Advertising your Rental(s) 97 replies
1 day ago
swlinphx commented on Owners should have final review rights over guest comments BEFORE publication.

"I really like that idea mudstump.  I'm not sure I would if I was a paying guest though.  Since it is customer service basically, it would be"

in Forums 7 comments 2 bookmarks
1 day ago
swlinphx commented on Family reunion at property

"You're very welcome.  As new renters, I think the "no event" policy is a wise move, at least for now.  Here in Phoenix, our peaks season is"

in Secure Communication 3 comments 0 bookmarks
2 days ago
swlinphx commented on Family reunion at property

"From what I read it does not sound like a scam nor is it unusual to book a year or more in advance.   On the other hand, you are more than"

in Secure Communication 3 comments 0 bookmarks
2 days ago
swlinphx replied to Just now realized big discrepancy in display of rate quote to guests between VRBO and HomeAway...

"No lincoln, they are going to be changing VRBO to calculate or display quotes the same way as HomeAway does though, according the VRBO produ"

in Rates 18 replies
2 days ago
swlinphx replied to Inquiries not being received.

"No problem.  With the language issues and your being new here it can be confusing, I'm sure. "

in Interacting with Guests 25 replies
2 days ago
swlinphx commented on Updated Rates Display on Search Results

"Thanks for the clarification, Leah.  That was what I assumed but wanted to be sure.  So it is possible to do it now but will just be more of"

in Product Updates 27 comments 0 bookmarks
2 days ago
swlinphx replied to HA/VRBO Reps - this is how the rates should be setup

"Kathy, I'm obviously not MsDebJ but we have advertised for many years on almost all the major and secondary sites at one point or another. "

in Rates 33 replies
2 days ago
swlinphx replied to HA/VRBO Reps - this is how the rates should be setup

"Thanks for the response Forrest, and for letting me know this is not intended to stay that way on VRBO.  As I said, customer service rep Ali"

in Rates 33 replies
2 days ago
swlinphx replied to Inquiries not being received.

"Yiannis, the label "Ambassador" is something a former rep named "Laura" started handing out to everyone that used the site regularly, even n"

in Interacting with Guests 25 replies
2 days ago
swlinphx commented on VRBO Listing Page Is New and Improved!

"Keep in mind that unless everyone's photos (at least their main photo) are at least 800x600 in size then it will not be full-size in the new"

in Product Updates 5 comments 0 bookmarks
2 days ago
swlinphx replied to Just now realized big discrepancy in display of rate quote to guests between VRBO and HomeAway...

"Us?  Ours area all bundled/consolidated."

in Rates 18 replies
2 days ago
swlinphx replied to Just now realized big discrepancy in display of rate quote to guests between VRBO and HomeAway...

"As long as my rates are displayed the same way as my competition, I don't care what VRBO shows.   But they're not displayed the same way as"

in Rates 18 replies
2 days ago
swlinphx replied to Just now realized big discrepancy in display of rate quote to guests between VRBO and HomeAway...

"My whole point exactly Brad, thanks, and what I was trying to convey in the images I posted as well.  And don't forget, HomeAway doesn't eve"

in Rates 18 replies
2 days ago
swlinphx replied to Tiered Subscription Pricing: Your worst enemy or your new best friend?

"While I too must confess to giving up on studying and trying to understand your point word for word due to the message length and rather cum"

in Advertising your Rental(s) 97 replies
3 days ago
swlinphx commented on Updated Rates Display on Search Results

"Product Marketing Team, could you elaborate?  How is that different from what we are already able to do as per my image examples in my post"

in Product Updates 27 comments 0 bookmarks
3 days ago
swlinphx commented on Updated Rates Display on Search Results

"They are going to change that Mike, but do your rates change every year for the same time period?  That is the only time it would be an issu"

in Product Updates 27 comments 0 bookmarks
3 days ago
swlinphx replied to Just now realized big discrepancy in display of rate quote to guests between VRBO and HomeAway...

"But my point is the "plus taxes and fees" is a generic disclaimer meaning the rate shown is for the rental fee only.  Everyone's listing has"

in Rates 18 replies
3 days ago
swlinphx replied to Just now realized big discrepancy in display of rate quote to guests between VRBO and HomeAway...

"Hi eem...   If it's any consolation as long as your listing indicates taxes are included you are good to go.  The notation about "plus taxes"

in Rates 18 replies
3 days ago
swlinphx modified Reservation Manager memo field upon issuing refund misleadingly useless

"The memo/note field when issuing a refund is misleading.  At first I thought it showed up to the guests when receiving their refund notifica"

in Deposits, Payments, Fees 0 bookmarks
3 days ago
swlinphx asked Not able to mark any existing or new charge as PAID in Reservation Manager after guest arrival

"Why on Earth am I not able to mark a payment request as PAID in ReservationManager after the guest has checked in? This may not seem like a"

in Deposits, Payments, Fees 0 bookmarks
3 days ago
swlinphx replied to My first unhappy renter

"LOL, very good.  I like that! "

in Complaints and Cancellations 26 replies
3 days ago
swlinphx replied to Just now realized big discrepancy in display of rate quote to guests between VRBO and HomeAway...

"eem, you should be able to log in to either Dashboard for HomeAway or VRBO, regardless of which is the primary (master) if the listings are"

in Rates 18 replies
3 days ago
swlinphx started the discussion Just now realized big discrepancy in display of rate quote to guests between VRBO and HomeAway...

"As of today I just noticed a big discrepancy in the way VRBO and HomeAway uses the "same" system of Quotable Rates.  I couldn't figure out w"

in Rates 0 bookmarks
4 days ago