Get answers to all of your questions from fellow owners and travelers.
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"I'm a little confused. If you weren't checking where all the inquirer's information was in the short e-mail inquiry, where were you checkin" in Advertising your Rental(s) • 97 replies |
1 day ago |
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"Susan, harborfields is correct. It should be provided in the body. I copy and add it to the CC field so they get it both places. Often, i" in Advertising your Rental(s) • 97 replies |
1 day ago |
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"I really like that idea mudstump. I'm not sure I would if I was a paying guest though. Since it is customer service basically, it would be" in Forums • 7 comments • 2 bookmarks |
1 day ago |
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"You're very welcome. As new renters, I think the "no event" policy is a wise move, at least for now. Here in Phoenix, our peaks season is" in Secure Communication • 3 comments • 0 bookmarks |
2 days ago |
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"From what I read it does not sound like a scam nor is it unusual to book a year or more in advance. On the other hand, you are more than" in Secure Communication • 3 comments • 0 bookmarks |
2 days ago |
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"No lincoln, they are going to be changing VRBO to calculate or display quotes the same way as HomeAway does though, according the VRBO produ" in Rates • 18 replies |
2 days ago |
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"No problem. With the language issues and your being new here it can be confusing, I'm sure. " in Interacting with Guests • 25 replies |
2 days ago |
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"Thanks for the clarification, Leah. That was what I assumed but wanted to be sure. So it is possible to do it now but will just be more of" in Product Updates • 27 comments • 0 bookmarks |
2 days ago |
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"Kathy, I'm obviously not MsDebJ but we have advertised for many years on almost all the major and secondary sites at one point or another. " in Rates • 33 replies |
2 days ago |
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"Thanks for the response Forrest, and for letting me know this is not intended to stay that way on VRBO. As I said, customer service rep Ali" in Rates • 33 replies |
2 days ago |
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"Yiannis, the label "Ambassador" is something a former rep named "Laura" started handing out to everyone that used the site regularly, even n" in Interacting with Guests • 25 replies |
2 days ago |
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"Keep in mind that unless everyone's photos (at least their main photo) are at least 800x600 in size then it will not be full-size in the new" in Product Updates • 5 comments • 0 bookmarks |
2 days ago |
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"Us? Ours area all bundled/consolidated." in Rates • 18 replies |
2 days ago |
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"As long as my rates are displayed the same way as my competition, I don't care what VRBO shows. But they're not displayed the same way as" in Rates • 18 replies |
2 days ago |
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"My whole point exactly Brad, thanks, and what I was trying to convey in the images I posted as well. And don't forget, HomeAway doesn't eve" in Rates • 18 replies |
2 days ago |
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"While I too must confess to giving up on studying and trying to understand your point word for word due to the message length and rather cum" in Advertising your Rental(s) • 97 replies |
3 days ago |
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"Product Marketing Team, could you elaborate? How is that different from what we are already able to do as per my image examples in my post" in Product Updates • 27 comments • 0 bookmarks |
3 days ago |
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"They are going to change that Mike, but do your rates change every year for the same time period? That is the only time it would be an issu" in Product Updates • 27 comments • 0 bookmarks |
3 days ago |
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"But my point is the "plus taxes and fees" is a generic disclaimer meaning the rate shown is for the rental fee only. Everyone's listing has" in Rates • 18 replies |
3 days ago |
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"Hi eem... If it's any consolation as long as your listing indicates taxes are included you are good to go. The notation about "plus taxes" in Rates • 18 replies |
3 days ago |
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"The memo/note field when issuing a refund is misleading. At first I thought it showed up to the guests when receiving their refund notifica" in Deposits, Payments, Fees • 0 bookmarks |
3 days ago |
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"Why on Earth am I not able to mark a payment request as PAID in ReservationManager after the guest has checked in? This may not seem like a" in Deposits, Payments, Fees • 0 bookmarks |
3 days ago |
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"LOL, very good. I like that! " in Complaints and Cancellations • 26 replies |
3 days ago |
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"eem, you should be able to log in to either Dashboard for HomeAway or VRBO, regardless of which is the primary (master) if the listings are" in Rates • 18 replies |
3 days ago |
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"As of today I just noticed a big discrepancy in the way VRBO and HomeAway uses the "same" system of Quotable Rates. I couldn't figure out w" in Rates • 0 bookmarks |
4 days ago |