Get answers to all of your questions from fellow owners and travelers.
Community Ambassador (596 points)
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"In some parts of the world it is standard practice to take payments only by bank transfer. This could be a perfectly legitimate listing. C" in How It Works • 4 replies |
4 hours ago |
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"capechantryhouse - The potential for disaster is great with watercrafts. Even if you are well insured, and your liability insurance include" in Taxes and Legal • 5 replies |
4 hours ago |
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"Some owners / managers will be able to take payments by gift cards with only a little extra work, for others their payment systems simply co" in New to Renting • 1 replies |
1 day ago |
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"Margot and Larry - You have taught me something. I had forgotten that the initial response to an inquiry may be fed back through the VRBO" in New to Renting • 6 replies |
3 days ago |
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"Jason and Chelsie - What you describe does not sound like normal practice, however all the different owners (and managers) listing on VRBO e" in New to Renting • 6 replies |
3 days ago |
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"meanruby - New York City's restrictions on short term rentals are much more stringent than those of most places within the US. While every" in Forums • 4 replies |
3 days ago |
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"Excellent. It can be amazing what one might accomplish through communication that focuses on achieving a result that is good for everyone" in Complaints and Cancellations • 17 replies |
4 days ago |
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"Do not think that a liability release in your rental agreement will protect you from personal liability in the event a guest makes a claim a" in New to Renting • 4 replies |
4 days ago |
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"Barbara - In addition to Meredith's suggestion, there are a couple other things you could consider. If you paid for this rental using a c" in Choosing a Vacation Rental • 2 replies |
4 days ago |
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"Thank you, Tom. I'm glad you are thinking about these issues." in Product Updates • 10 comments • 0 bookmarks |
5 days ago |
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"Cara - HomeAway marketing people have been making a great effort to get more property managers to list properties on VRBO. That could expla" in New to Renting • 4 replies |
5 days ago |
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"twobits - If you click on the link in the email, it will probably take you to what looks like a screen to log in to your VRBO account. When" in Advertising your Rental(s) • 13 replies |
6 days ago |
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"The new layout is great for people whose scroll-finger has not been getting enough exercise. With all the empty space on the screen, people" in Product Updates • 10 comments • 0 bookmarks |
6 days ago |
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"I can understand how momj would be unhappy with the situation and would want to see this owner/manager tossed off HomeAway and all its sites" in Share Your Trip • 13 replies |
6 days ago |
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"VT = virtual terminal. It allows you to log in to a website and manually enter information to process a charge on a customer's credit card." in Deposits, Payments, Fees • 5 replies |
6 days ago |
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"So everyone knows the rest of the story . . . Tom Hale, the HA Chief Product Officer (whatever that title means), saw my posts, suspect" in Listings • 12 replies |
6 days ago |
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"If you were waiting for more reason to raise your rates, look at this article from the Star-Advertiser: TripAdvisor: Honolulu is highest-pri" in Hawaii Owners • 2 replies |
1 week ago |
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"mlb - My subscription has not expired. My upgrade was done as part of the recent spring special where HA threw in 2 extra months on the sub" in Listings • 12 replies |
1 week ago |
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"lincoln - If you had to spend $800 more to obtain comparable lodging after the owner wrongfully cancelled on you, I hope you sent the owner" in HomeAway.com • 12 replies |
1 week ago |
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"lincoln - The Renew/Upgrade screen showed "keep gold" prior to the upgrade, and "keep platinum" shortly after, although my actual standing i" in Listings • 12 replies |
1 week ago |
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"This program would seem to be potentially dangerous for owners because it apparently will be impossible to vet a traveler who inquires becau" in Advertising your Rental(s) • 5 replies |
1 week ago |
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"The chart comparing properties in my complex apparently did not display where it was inserted, so here is another try:" in Listings • 12 replies |
1 week ago |
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"It would seem obvious that upgrading to a more expensive listing level should raise one's position in search rankings. But in my case it di" in Listings • 0 bookmarks |
1 week ago |