Aug 2, 2011 10:51 AM
When to ask for payment/security deposit?
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How far ahead (weeks, months, days) does one:
1. request deposit
2. full payment
3. security deposit
and how do you hold the security deposit? Cash it?
What is the safest way not to get burned?
Hi servus,
Here is another discussion on when best to collect payment and an article on setting up payment schedules for your guests.
Hope that is helpful.
Meredith
Thank you Meredith this is my first experience and needed some guidance. May I ask one more question about the cancellation policy? How far before the date of rental and what percentage do you keep?
Glad that info was helpful servus.
Check out this discussion about cancellation policies to get you started.
Thanks.
Meredith
Servus, I collect a booking depost to hold the dates. This is non-refundable but applied to the total cost. The balance and Refundable Security Deposit are due at least 30 days prior to arrival.
Mike
I take the deposit immediately. Either by credit card (pay pal, VRBO/HomeAway, or I take it on my iPad with a program called Square - its free to get it but they charge 3% so I prefer not to unless the renter is going to pay the balance by check) or they have 5 days to get me a check by mail. If they cancel more than 30 days prior I do refund 100%, of deposit, if less, they get it back if get another booking. I do this because I've had guests re-rent with me when I've done this, they see me as being fair. Its written in my contract. I then collect my balance in full 15 days prior. If it is not received, I contact them, and either they lose what they paid and the reservation or they pay by credit card and the 3% fee (also in my contract). They are actually always good about it because usually they just forgot and dont want to lose the reservation or their money. Each market is different - see what others are doing, if they do payment in full 30 days in advance, do the same.
Deposit $1000 is payable within 48 hours of making a reservation. Balance is paid in 2 payments, 50% 120 days prior to rental and 50% payable 60 days prior to rental.
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