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1391 Views 3 Replies Latest reply: Jul 29, 2011 5:50 PM by laura RSS
New Member
vranto39
9 posts since
Feb 28, 2011
Currently Being Moderated

Jul 28, 2011 7:25 PM

Listing Descriptions not showing

Is anyone else finding that the HA listing descriptions aren't showing up, the site just displays the header section and then the Photos without the text showing up.

 

2 random listings off the homepage I've tried are:

 

http://www.homeaway.com/vacation-rental/p187804

 

http://www.homeaway.com/vacation-rental/p358009

 

I tried Chrome, IE9 & Safari.

 

HA Support said it must be my PC but it doesn't work on my iPhone either or 2 friends around CA I asked to check it, and of course it's after 7 Central now so HA have gone home.

  • Active Contributor
    laura
    356 posts since
    Nov 18, 2010
    Currently Being Moderated
    Jul 29, 2011 1:56 PM (in response to vranto39)
    Listing Descriptions not showing

    Hi vranto39,

     

    I'm so sorry to hear you had issues with your listing descriptions appearing yesterday! Yes, in fact, there was a bug that impacted some HomeAway properties yesterday. The bug was fixed this morning, so hopefully you are no longer encountering this problem.

     

    If for any reason, you are still experiencing difficulties, please let me know by replying directly in this thread, or emailing me at lkelso@homeaway.com. I'll make sure to put a HomeAway support representative in touch with you immediately.

     

    Thank you for your patience.

     

    Kind Regards,

     

    Laura

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