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1184 Views 7 Replies Latest reply: Sep 29, 2012 12:27 PM by steve.larson

5boys

4 posts since
Sep 19, 2012

Currently Being Moderated

Sep 19, 2012 8:08 PM

Cancelled 'Book It Now' but rates won't reset

I thought I'd try out 'Book It Now' so I set it up on my site to see how it looked. I didn't like the lack of individual connection during booking so I decided to turn it off. It seems the only way to turn it off is to select 'Don't display the Book It' button. Ok fine - I did that and it's gone. BUT....my listing will not change back to my previous rate format. I don't like this new format and I want the original one back. Is there ANY way to get it back to the original rates page format? Please someone tell me yes! (and how)

Thanks!

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crescentbeach4u
620 posts since
Sep 10, 2011

Currently Being Moderated

Sep 19, 2012 8:40 PM (in response to 5boys)
Re: Cancelled 'Book It Now' but rates won't reset

Unfortunately there is not a way to get your original structure back. VRBO is currently working on a solution to make the new format more easy to use. Also in the next few weeks everyone will be changing over to the new format so its best to get things cleaned up early.

Good luck,

Doug

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- 5boys
  4 posts since
  Sep 19, 2012
  
  Currently Being Moderated
  
  Sep 20, 2012 10:32 AM (in response to crescentbeach4u)
  Re: Cancelled 'Book It Now' but rates won't reset
  
  Doug,
  
  Thanks for your response - it's better that everyone will be using the same
  format. I only really care that I don't have any control over the
  'summary' price section that shows on the initial search results listing.
  For what it's worth.
  
  I do have a separate question. I received email from someone that appears
  to be spam. I looked and she's a community member but it seems that she
  'spammed' numerous people at the same time. I tried to report it but
  received a 'rejection' email back. Can I report this to you?
  
  Below is a copy of what 'she' sent me
  just joined the communitynew comment by
  gracegrace1<http://community.homeaway.com/people/gracegrace1>
  View all comments on this personal
  update<http://community.homeaway.com/status/24453#comment-3818
  
  Report Abuse
  
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scottr
155 posts since
Aug 14, 2012

Currently Being Moderated

Sep 20, 2012 12:52 AM (in response to 5boys)
Re: Cancelled 'Book It Now' but rates won't reset

For now, you can't go back and it is very unlikely that you will be able to configure the rate structure that you want. It was my understanding that everyone had already been moved to the new rate format; it just doesn't take effect until you try to make a change to your rates. You can get more background here.
Scott

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- 5boys
  4 posts since
  Sep 19, 2012
  
  Currently Being Moderated
  
  Sep 20, 2012 10:31 AM (in response to scottr)
  Re: Cancelled 'Book It Now' but rates won't reset
  
  Scott,
  
  Thanks for your response - it's better that everyone will be using the same
  format. I only really care that I don't have any control over the
  'summary' price section that shows on the initial search results listing.
  For what it's worth.
  
  I do have a separate question. I received email from someone that appears
  to be spam. I looked and she's a community member but it seems that she
  'spammed' numerous people at the same time. I tried to report it but
  received a 'rejection' email back. Can I report this to you?
  
  Below is a copy of what 'she' sent me
  just joined the communitynew comment by
  gracegrace1<http://community.homeaway.com/people/gracegrace1>
  View all comments on this personal
  update<http://community.homeaway.com/status/24453#comment-3818
  
  Report Abuse
  
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  - scottr
    155 posts since
    Aug 14, 2012
    
    Currently Being Moderated
    
    Sep 20, 2012 10:51 AM (in response to 5boys)
    Re: Cancelled 'Book It Now' but rates won't reset
    
    5boys:
    I reported this as SPAM. HA employees generally monitor these discssions and may check in here as well.
    Scott
    
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    - meredith
      301 posts since
      Nov 18, 2010
      
      Currently Being Moderated
      
      Sep 21, 2012 12:37 PM (in response to scottr)
      Re: Cancelled 'Book It Now' but rates won't reset
      
      Thanks all, I have deleted that user.
      
      Regards,
      
      Meredith
      
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steve.larson
1 posts since
Apr 22, 2012

Currently Being Moderated

Sep 29, 2012 12:27 PM (in response to 5boys)
Re: Cancelled 'Book It Now' but rates won't reset

Why not just copy the "Book It Now" feature for FlipKey? Their system is easy to use and works great. It allows a daily rate as well as a nice listing for weekly and monthly rates. I am very disappointed in the new feature rolled out by Homeaway...I wish I could go back to the original format

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