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847 Views 4 Replies Latest reply: Nov 5, 2012 1:44 PM by patrickduncan

crescentbeach4u

620 posts since
Sep 10, 2011

Currently Being Moderated

Sep 16, 2012 2:44 PM

Book it now rates! Help.......Houston.....we have a problem

Could I get some help with the following please. I just got an inquire that they were amazed at my rates and how low they were. I then went in and sent a dummy Book it now submission. What came out was automatic incorrect addition of my daily rates. Also could someone explain to me where in the world the $61 comes from. I think this is were the lady saw such un-real rates.

Thank you.

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carol
958 posts since
Dec 10, 2010

Currently Being Moderated

Sep 16, 2012 6:43 PM (in response to crescentbeach4u)
Re: Book it now rates! Help.......Houston.....we have a problem

How bizarre! Your rates are clearly stated and higher in your ad, if I'm looking at the right ad. I wonder if the special you are running caused the confusion -- $1590 / month is about $56/night.

You'll need to work with tech support on that one.

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- crescentbeach4u
  620 posts since
  Sep 10, 2011
  
  Currently Being Moderated
  
  Sep 16, 2012 6:56 PM (in response to carol)
  Re: Book it now rates! Help.......Houston.....we have a problem
  
  Agreed, I am calling them in the a.m.
  
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  - dinosinc
    4 posts since
    Aug 28, 2012
    
    Currently Being Moderated
    
    Sep 16, 2012 8:28 PM (in response to crescentbeach4u)
    Re: Book it now rates! Help.......Houston.....we have a problem
    
    they wont be able to help already called them 4 times, IMO they are making it like a booking hotel on expedia
    
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patrickduncan
143 posts since
Mar 21, 2011

Currently Being Moderated

Nov 5, 2012 1:44 PM (in response to crescentbeach4u)
Re: Book it now rates! Help.......Houston.....we have a problem

Hi Everyone -

While we continue to make improvements to the functionality, I want you to be aware of a new resouce in the Toolkit which includes instructions for common rates scenarios, details on how quotable rates are displayed in search results and on your listing, as well as instructional videos, and links to FAQs.

HomeAway Quotable Rates Toolkit

VRBO Quotable Rates Toolkit

I hope you find this additional information helpful and thank you for your continued feedback on quotable rates.

Regards,
Patrick

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Sep 16, 2012 2:44 PM

Book it now rates! Help.......Houston.....we have a problem

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