Just for the record:  Maegan is *not* the OP. {Maegan is the owner that the OP is complaining about....so that's the owner's response to the OP's complaints --- which indicates that Maegan acknowledges the OP is unhappy and offers compensation {I'm not judging whether it was sufficient compensation...and I do wonder why Maegan is not addressing any of the "issues" raised ...}.

I guess it really doesn't  matter because this post is probably going to be deleted by a Moderator...because it violates the Community use guidelines ....by giving the property I.D. and the owner's email.   {johnsmith --- if you want this post to remain here, then you should "edit" it to remove the personal identity information. Then, other's here will be able to discuss with you about your experience.}

Before that happens, it's curious how the "reviews" are on a swing with 12  *5 Stars* and a few  3  *3 Stars*  in between from 2010 onwards.   Just curious....and with no "owner response".   I think the owners should always write a response...whether for a postive or a negative...but especially a *negative*.  People need to know that a complaint and problem {real or exaggerated} has been addressed, regardless.

johnsmith,

I'm sorry your vacation was ruined by this cabin. I'm wondering if you checked the other reviews on the site before you booked. There are multiple 5 stars and 3 3 stars which were all written in 2011. Clearly this could have been an indication that this property might not fit your needs.  I'd like to address a few issues if I could because to me they don't seem like vacation wreckers:

the refrigerator wouldn't work right and we had to call a guy out to fix it. Who told us that this wasn't the first time he's had to fix it. Was the fridge overloaded the first day you got there? Maybe it took a few days to acclimate to the temperature? What does it matter that the fridge was worked on before?

Plugging in a roaster to an outlet blew the breakers. Was this your roaster or theirs? Were you able to switch the roaster to another outlet? Were you able to reset the breakers? I have popped the breakers in all of my homes at some point or other by plugging in different things and running the hair dryer/dryer/appliances/ac at the same time.

I know people don't go to the mountains to watch TV, but I have to say that the electronics were very outdated.  Even on vacation after a long day of hiking and site-seeing sometimes it's welcoming to come back to the cabin and watch TV to unwind. Were the TV's operational? It says there is satellite tv with vcr and dvd. Were they present? What was mis-represented?

The furniture was horribly uncomfortable. I count 9 sofas in the photos (not counting the lazy boy chairs). Was every single one of them uncomfortable? They all look very inviting and lodge like.

the chair in the living room was broken and leaned. Did you tell the owner when you were in the property about the chair? Maybe they didn't know about it?

One of the bedrooms was just big enough for a bed and that was it.  They call it the kids bedroom, but I don't see why.  to small for them to play in it. This is clearly stated on the property page. Why would you complain about it if there was no mis-representation? There is HUGE playroom/game room for the kids to play.

Finally there were some yellow staining on the fridge and tubs.  It was kinda gross. Was it clean? Was it water staining? Clorox staining (which can happen when clorox is used on white items)

Were there apologies made about the hot tub? How many days were you able to use it?

I agree that the letter from the owner could have been more engaging, if even to make amends for an unhappy client.