Dear Matt:

I send everything, which I have attach FYI, via e-mail.  The renter returns an original signature page(s) to me along with deposit.  I suggest that the security deposit by in the form of a separate check, so that if there is no damage/loss, I can void the check and return to them.  My cleaners check things for me and report to me.  To date I've never had to cash a check.  I strongly request/insist that guest not move furniture, etc., but with month long, or longer, guests sometimes they do make themselves "at home" and it makes it more difficult to determine if something is indeed "missing," or just "hidden."

As for how to collect for additional damages, I'm not sure how you collect, if substantial.  Hopefully the guest would notify you immediately and provide for compensation, but if not, I would check with the credit card co., if payment was in the form of a credit card.  Assume you would also have a home address for the renter. Possibly could sue in a local court if the damage was enough. 

Hope this helps.

Fran(ces) (Watt)

tron

Sea Golf Nest

VRBO 180250

HomeAway 204252

Vacation Rentals 69915

704-365-3732

704-458-3819 (cell, if not at above no.)

843-363-2765 (Sea Golf Amid the Pines)