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467 Views 1 Reply Latest reply: May 8, 2012 3:53 PM by travis RSS
New Member
louisedcb
5 posts since
May 7, 2012
Currently Being Moderated

May 7, 2012 8:38 AM

Why does VRBO have a major systems upgrate on a European holiday which is when many people inquire????

I understand the need to have systems changes, having worked in travel IT, but why choose a European holiday weekend??? I am losing time and business because of this.

  • travis HomeAway Employee
    travis
    319 posts since
    May 2, 2011
    Currently Being Moderated
    May 8, 2012 3:53 PM (in response to louisedcb)
    Re: Why does VRBO have a major systems upgrate on a European holiday which is when many people inquire????

    Hi louisedcb, 

    I apologize for any inconvenience you may have experienced. Over the last week, you may have noticed a message pop up in your owner dashboard about the system upgrade to your owner dashboard and listing editor that occurred on Sunday.

    During this upgrade time, travelers were still able to access your listing as normal and your inquiries were not interrupted. The bulk of these upgrades were made to the listing editor. The features under ReservationManager (inquiries, reservations, calendar, and reviews) were unaffected.

     

    Travis

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