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1408 Views 2 Replies Latest reply: Apr 30, 2012 9:05 PM by jeffbailey RSS
New Member 1 posts since
Apr 28, 2012
Currently Being Moderated

Apr 28, 2012 5:52 PM

Email templates for guest contact

RM restricts me to two email templates, one for available and one for not available.  I don't like what they are sending for 1st and 2nd payment requests and payment reminders and want a template for those contacts. 

 

Also, I would like to change payment reminder timing to 7 days.  3 days to make the first payment is too short, even if it is required to book the reservation.  The reminder does not remind the guest of the booking confirmation, only that payment has not been made.

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