Jan 24, 2011 4:56 PM
Guest access to controls for Heat/Air Conditioning?
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I just got an email from a guest who said the air never really cooled down during their stay. Obviously not enough of a problem for them to call the management company or me during their stay but still I hate for guests to feel that something isn't working properly. So I contact my property management company who check and say they don't think the guests had it set so the air conditioner was on - just air flow... And I had another issue a few weeks before that I suspect may also have been user error.
So I am wondering does anyone have the HVAC controller in their rental home preset and locked off or some other way of controlling the unit. I want my guests to be comfortable but wish their was some way of assuring that the unit is being used appropriately.
Any thoughts/suggestions appreciated.
we had an energy management system installed to take care of our heat/ air and water heater- sensors were installed on the balcony sliding glass door and other areas. If the sliding glass door is left open for over 90 seconds the heat or airconditioner shuts off. 90 seconds is longer than you think and plenty of time for guests to enter/ exit the balcony- this prevents someone from turning the ac down to 65 and leaving the slider open 24/7 - the sensors also detect if no one is in the unit / no movement for 12 hrs or some variation there of that cuts off the water heater and puts the heat/ ac in dormant mode- its a neat system - it wont let the guest alter the ac lower than 70 ( our choice) in summer and wont let the heat setting be over 75 winter ( our choice )
I'm curious to know how to find this type of energy managment control system. What is the name so I can 'Google' to find out more information.
Thanks,
Mt Bonnell House
We have these systems starting at $399
Hi Piercetc
This sounds like exactly what I need. Could you share who you had install and if you are comfortable, an approximate price? Does it work only with certain air condititioner models? Lastly, have you any sense of how much this turn-off feature has saved you? I got one quote for a system with 3 sensors (I really only need 2) and they quoted $800. I have no idea how many years that would take to pay off in savings, so I'm shopping around to see what else might be out there. Thank you for your advice!
I have an online thermostat that would work perfectly if you have an internet connection in your home. I actually work for a controls supply company that carries these control stats, along with a less expensive online temperature sensor. Each of them connect to the internet to show real-time readings by logging into a personal website. The stat can be controlled online, but the sensors can only monitor.
The stat is the first link on this page: http://alpscontrols.com/index.asp?xMN=185&xCT=46&xPT=364&xPRO=27524
The sensors can be found here (#3008-28-V4): http://alpscontrols.com/index.asp?xMN=123&xPT=581
Let me know if this is something you are interest in. I can give you more details and info on the monitoring site.
Greeat idea - I'd still want a limiter though and a motion sensor in the bathroom.
Peter, Glenribbeen
I would like more information. I don't have internet in there now, but could arrange to get it if the numbers made sense. Thanks.
Look at the Vera system: micasaverde.com
Mike
We give our guests full access to the HVAC controls/thermostats. The caveat for success here is to provide simple yet detailed instructions laminated and posted next to the controls/thermostat. Guests like to control the climate and while some may turn it way up or way down you will tend to get very few calls or concerns from guests related to temperature.
-MurdockVacationRentals
I forgot to mention... the thermostat from my previous post allows an administrator (you) to lock-out the keypad so that guests cannot adjust it. If you are concerned about overuse, resulting in high energy bills, this is a way to protect you.
The sensor thing sounds pretty nifty!
We use the Trane thermostat that is synced with our Schlage LiNK system. I receive a text message and email each time the thermostat is touched. If I don't like the setting the guests put it to, I can log into my account from my phone or computer and adjust it remotely. I am amazed at how often guests adjust the heating/cooling in the house.
I agree with Murdock that it is important for the guests to feel comfortable during their stay and able to adjust the temperature in the house to their comfort level. I usually don't change a guest's settings unless they lower the AC below 70 degrees. In Branson it gets quite warm during the summer, and guests think the house will cool off faster if they set the thermostat lower and lower...I just chuckle and change the thermostat back so it doesn't freeze up. I do include instructions on the AC settings with their directions, so that helps as well.
Tyann Marcink
We also have the Schlage Link with the Trane thermostat. This allows you to monitor the thermostat temperature. Also turn it on, off, up and down. They can still run it while they are there. You can change it if you don't approve of their settings or if they have some operator error issues. I think having the ability to turn the temp to a comfortable setting a few hours before check in allows the furnishings to become comfortable and inviting before your guest arrives. This may help with your guests complaining about it never cooling down if it was warm when they originally arrived. Though this system is new for us, we are especially looking forward to using it during our hot, humid summers. It has already proved a great aid during the recent low temperatures this winter. You'll need Internet service and have a $100 annual fee. It does a lot more than run the thermostat. The lock monitoring is wonderful too. They have several new features coming this year. Go to the Schlage site and check it out.
Sandy K
We installed programmable thermostats for our heaters where we have set a minimum and maximum heat level. The heat is always set to the minimum so that the pipes don't freeze mid-week when there are no renters. The renters can increase the heat but not above a certain level. If they forget to turn the heat down when they leave the thermostat resets itself after a few hours so that the heat doesn't run constantly. This was an inexpensive solution (less than $100) and has reduced our propane bills by 1/3rd. I still plan to look into the Trane thermostat too since heat during the winter costs is still too expensive.
I too use the Trans/Schlage system and it is great. You can also set limits as to what the guests can enter. The only thing missing and they should be adding it soon is a link into door sensors so that you can cause the unit to shut off if the doors are left open. Too often I see my door left open and the AC set down to 65 when it is hot and humid. If the door sensor turned the unit off or up to a higher temp after a set time period that would be a great feature.
What kind of initial investment are we talking about with the schlage/trane set up. It sounds great, however, I know as a guest, I sometimes go into places where I am chilly and just turn the AC off completely. I do think guests need some control.
On a similar topic, maybe I'll repost, is there a way to put restrictions on your pool heater?
I had someone set the pool for 104 degrees - luckily my pool man caught it, turned it down and called me. I had one person remove the stop tack on my timer so it ran continuously. How do you handle pool heating? Any way to limit it so it isn't on for 24 hours, or 98 degrees?
The Schlage lock started kit is $175 to $199 - you can get it from Amazon, Best Buy, Lowes (special order)... We order ours from www.gokeyless.com (very good customer service, and they usually ship same day or next day). Then the Trane thermostat is between $80 and $99 and can be purchased online from Amazon, Best Buy, Lowes...
So you're looking at a $300 investment. It will take some time to put it in. The first time tokk us 2 hours probably...the key is to follow the directions to a "T" and then it should take maybe 20 minutes max. We're adding a LiNK lock to our backdoor tomorrow, being our fourth lock, it should go quickly.
On the Trane thermostat, if you're not familiar with wiring, you will want a HVAC person to install it for you. Because...if it's not set up properly, it will reverse, acting like the wires are crossed. Then when it's supposed to be cooling, it will actually be running the heat...and all the candles in your house melt...handsoap will bubble out of the containers...not that I would ever know...
There is a monthly cost for the Schlage LiNK system to access it online and change codes and settings. I think it's been lowered to $8.99 per month. It's just one fee no matter how many devices are on it - locks, thermostat, camera, etc. But it's a fee per house, so times that by how many properties you have.
Tyann Marcink
Tyann,
Can you be more specific on what the locks do? I believe you can see when people are coming and going and you can unlock and lock the doors remotely? Thanks.
The deadbolt you cannot actually lock and unlock it remotely, which is a downside. You can activate it remotely for 5 seconds so that someone standing at the door can unlock it without a code. You also have an "event" list of each thing that happens with each device - each time the deadbolt is manually turned, a code is entered, etc. If the wrong code is entered 5 times, you will receive a tamper alert.
I also change the code for each guest and name the code so I know who is entering the codes. My housekeeper also has a named code so that I know when they arrive. I like being able to delete a code as soon as a guest leaves. I feel more secure knowing the codes are always changing on my locks.
There is a new feature that I have yet to use. This is a scheduled code, only good for a specified time period.
You cannot set regular codes by phone, but I can set a temporary code that is god for 24 hours through my phone. You can also give a particular phone specific access - like just access to the front door lock but not to the back door. Or just to the thermostat but not the locks.
You can see more info at the Schlage site.
Tyann Marcink
Canyon Retreat | Nature's Retreat | www.vacationhomeinbranson.com
Website Design | Photograpy | www.marcinkdesigns.com
Hi Tiffany.
The name of the company you need is Coastal Green Air. www.coastalgreenair.com. I am the distributor for this company. So, contact Hiram @ 850-249-7988 or hiramh11@earthlink.net. My company is the one to which I believe piercetc is referring. It does turn the ac off after the door is opened for 90 seconds as well as if there is no motion detected for a period of time, it will move the thermostat temps up or down to preset ranges automatically. But, when guests are there they can turn the stat wherever they wish and will show that setting on the stat, but in reality will only stay within preset parameters. We also have a motion detected device that turns the water heater off. Owners have proven savings 33%-47% on their power bills. Most installations pay for themselves within 24 months or less.
hiramh
I second Hirams remarks on Coastalgreenair. One other thing that Hiram did not mention is that the airbox will cycle itself after so many hours to keep the air fresh within the home/condo/unit. This is important for slow season etc. when the air just sits there picking up smells. I am amazed that even after knowing the benefits people just dont come running to buy one of these. I have one and they work great, and I have not had one complaint from any renter but there are issues that you might want to consider.
Regarding the water heater switch: I think this is great for a rental home or condo's that have long slow seasons. Not so much for high volume properties.
If you have the Coastal Green Air unit and then also buy a "Resort Lock" (you do not need Internet service for this) you will be miles ahead of your competition.
Doug
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