sydsyd,

Homeaway has provided owners with extensive downloads, checklists and forms on everything you mentioned above. It's a little hidden though so I will guide you on where to find everything. If you look on the top of the page, there is a dark blue link called FORUMS. Click on that and you will 6 different categories. If you looking for rental agreements, click on POLICIES AND PROCEDURES. You will then see 4 light blue tabs named OVERVIEW>DISCUSSION>ARTICLES>POLLS>

If you click on ARTICLES, you will see tons of reading material on everything you can imagine If you looking for housekeeping, etc., then click on the appropriate link and then click on ARTICLES for that section. When I started years ago, these forms and advice was invaluable to me. Take some time to read through everything. It's going to take a while and then come back here and ask specific questions.

As to the view counter, you should be able to see that in your dashboard, I think. Are you on vrbo or homeaway? I can take a look and try to find it.