Skip navigation

Join the Vacation Rentals Conversation!

Get answers to all of your questions from fellow owners and travelers.

Join the CommunityX

CommunitySeek, Ask, and Share in the Vacation Rentals Community
10352 Views 30 Replies Latest reply: Jul 6, 2012 9:38 AM by sophie RSS
New Member 2 posts since
Feb 3, 2011
Currently Being Moderated

Feb 3, 2011 10:33 AM

should I offer wireless internet

I have noticed a lot of potential renters are asking if my vaction rental house has wireless internet.  It does not. 

 

Does anyone know a inexpensive way to get wireless internet?  I am not sure it's even worth it when I only rent it out 10 times or so during the summer.

  • tyann Contributor 222 posts since
    Dec 28, 2010
    Currently Being Moderated
    Feb 3, 2011 11:34 AM (in response to cosmo33)
    should I offer wireless internet

    As a traveler, I look for wi-fi. It's nearly a must, as many people like to keep up with their emails (and Facebook) while on vacation - even if it's just to post their pictures each day so family and friends can see what they're doing.

     

    If you're satisfied with amount of time you currently rent your place, then maybe you don't want to do it. If you are looking for more guests, you most defnitely will want to add the extra amenity.

     

    As for cost, it is usually between $20 and $70 per month, depending on your location and what methods are available to you (cable, dsl, satellite). Even one additional guest usually covers the cost. You could also see if your neighbors would want to go in together to make a wi-fi community and split the cost. There are some condo complexes, neighborhoods, and even towns that are completely wi-fi.

     

    Tyann Marcink

    www.vacationhomeinbranson.com

  • New Member 14 posts since
    Feb 1, 2011
    Currently Being Moderated
    Feb 5, 2011 3:21 PM (in response to cosmo33)
    should I offer wireless internet

    Do you have wired Internet service or none?  If you have Internet service already, offering wireless is inexpensive and only is the cost of the hardware.  Many routers are less than $50.

     

    If you do not have any Internet, you are hurting yourself.  All ages now travel with computers.  No Internet would likely wipe out a high percentage of potential guests.  Check into a plan that does not require you to sign a long term contract so you can cancel during off season.  Do your providers  offer a vacation home package which puts your service on hold for certain months?  Some areas have enough vacation homes they offer this if you ask. Offer wireless during your peak season and see if it makes a difference. It should increase your rental.  I agree, one rental should recover your cost.  Hopefully your area has more than one Internet provider so you can shop around.

     

    Sandy

    www.vacationingbranson.com

    www.meadowbrook-resort.com

        #

    • amyg Active Contributor 323 posts since
      Dec 10, 2010
      Currently Being Moderated
      Feb 5, 2011 8:30 PM (in response to sandyk)
      should I offer wireless internet

      Cosmo, we have 4 cabins...all have high speed internet except one and interestingly enough, it's our best revenue-producing cabin.  We provide access to dial up because no cable, DSL or even satellite internet service is available there.  I pay $7 per month for dial up so we can at least provide the bare minimum for guests.  I also provide a list of area WIFI hot spots in our guests' welcome package information.   

       

      If you have a very strong property that books well for the limited number of weeks you rent out each year...you maybe be able to get by without it.  Not everyone wants or needs internet on vacation--thought I'd say the number of people in that category is diminishing. Since you only rent 10X or so during the summer, it may not be financially feasible to invest in high speed internet service unless you are able disable the service during the off-season.  (I believe with some you are permitted to do a service suspension for 6 months.) 

       

      If you find inquiries are down and it's harder to book, it would be worthwhile looking into high speed if your rental income can justify the investment.  For example if you rent 10 weeks during the summer at $3000 a week, adding internet is a no-brainer.  If your property is a little lakeside cabin that garners $850 a week, it's hard to support the additional expense. 

       

      If I were in your shoes, I'd definitely check into the cost and whether I could suspend service for the off-season.  High speed internet is a valuable amenity today but you may be able to get by without it depending on your situation.  Good luck whatever you end up doing!

  • tom.roland Contributor 39 posts since
    Jan 21, 2011
    Currently Being Moderated
    Feb 5, 2011 10:53 PM (in response to cosmo33)
    should I offer wireless internet

    The others have already clarified what to do and how to get it. As a traveler I would ALWAYS choose the lodging that offered Internet access over one that didn't. It's just a must and if you use the property yourself at all, you will want to use it yourself  to keep up with your guests and inquiries.

  • New Member 4 posts since
    Feb 8, 2011
    Currently Being Moderated
    Feb 8, 2011 12:33 PM (in response to cosmo33)
    should I offer wireless internet

    I think wireless internet is a must.

    Now, the question is, why have a land line?

    With good broadband wireless, and all guests now have cell phones,

    why put that extra $$$ in Verizon's pocket each month???

  • New Member 1 posts since
    Feb 8, 2011
    Currently Being Moderated
    Feb 8, 2011 1:46 PM (in response to cosmo33)
    should I offer wireless internet

    absolutely, 100%....

  • New Member 21 posts since
    Feb 8, 2011
    Currently Being Moderated
    Feb 8, 2011 7:07 PM (in response to cosmo33)
    should I offer wireless internet

    We offer WiFi at the Casita rental near the main house via satellite dish, since there is no tellephone service here at the ranch. The two rentals are deep within a canyon, far from what passes for "civilization" these days, and the only means renters have to let their friends and family know how they are doing is via email.

     

    Most of the people who rent here at the ranch use the WiFi. But other renters, who rent the remote cabin four miles west of the main ranch, are just as happy without it.

     

    On the whole, WiFi seems to be a "plus" in renter's opinions.

     

    If WiFi is offered, care must be taken to regulate ports and bandwidth. We have the router secutrity turned off because we are more than 20 miles from anyone who might wish to abuse the WiFi access.

  • New Member 21 posts since
    Feb 8, 2011
    Currently Being Moderated
    Feb 8, 2011 7:30 PM (in response to cosmo33)
    should I offer wireless internet

    "Does anyone know a inexpensive way to get wireless internet?"

     

    Alas, it depends on where your rental is. Is your rental near your house? If your rental is near your house and if you have internet at your house, you can put a "router" in your window (the antenna) and then an "extender" in your rental's window. That will be an "access point" for your renters. But you will need to set the security on the router to require a password.

     

    If your rental is not near your house, dial-up / DSL is the cheapest option if your rental has telephone service. The problem with that option is, of course, renters might abuse the elephone service. They would also need to know the local phone number to call for their ISP: you do not want them using your ISP because that means you would have to change your user name and password after every renter left.

     

    If your rental does not have telephone access, the DSL line would have to be added.

     

    If your rental has cable TV, that is the best way to go: cable internet uses a modulator / demodulator, and you can add a WiFi router so that internet is available in every room of the rental.

     

    Stay away from Earthlink at all cost: the business is run by the $cientology crime syndicate.

     

    Satellite is expensive. $100 to "rent" the equipment, and from $60 to $90 a month depending on the service level desired. Satellite internet falls under "fair use policies," which means upload and download bytes are regulated in speed and quanity per 25-hour period. Hughes.net limits their basic (least expensive) service to 200,000,000 bytes per 24 hours. That means email, web briwsing, but no video and limied audio. The major problem with sattelite is that they require a 24-month commitment: that flatly just ain't worth it.

  • kimberly.jacobson New Member 4 posts since
    Feb 16, 2011
    Currently Being Moderated
    Feb 16, 2011 2:14 PM (in response to cosmo33)
    should I offer wireless internet

    We own a sprint wi-fi card personally.  It costs about $39 per month.  I offer it to my renters for an additional charge.  By doing this, the renters end up paying for the cost of the wi-fi card.  It uses the cell phone towers so you must have good cell phone coverage which we do.  Most of my guests do not use it.

  • robert.vaughan New Member 2 posts since
    Feb 21, 2011
    Currently Being Moderated
    Feb 21, 2011 10:11 AM (in response to cosmo33)
    should I offer wireless internet

    We provide shared DSL to our guests that is wired from our main house. We also share the DISH network for TV.  By sharing the utilitites, it saves money for all.  I do have to check the network quite frequently, so there is a little bit of work.

  • wiffle Contributor 217 posts since
    Feb 23, 2011
    Currently Being Moderated
    Feb 23, 2011 12:39 AM (in response to cosmo33)
    should I offer wireless internet

    I would not rent your home unless it has internet access.

     

    I wouldn't mind wired access as long as there is a cable in the house. In fact, although we offer wireless in our rental, we do keep a cable in the house in case of connection issues.

     

    You state that you only rent your home out 10 or so times during the summer. Would it perhaps rent more often if you offered internet?

     

    People expect internet access. That is how they find things to do, restaurant reviews, etc.

  • Currently Being Moderated
    Feb 24, 2011 10:59 AM (in response to cosmo33)
    should I offer wireless internet

    I agree, I would choose a property with WiFi over one without but there are work arounds! I have been able to list WiFi as an amenity without incuring the costs of a year round obligation to the phone/cable company.  I have a Virgin Mobile Broadband 2 Go USB device (about $90 at Best Buy) in the unit. Virgin Mobile picks up the Sprint signal. The device is as fast and as my at home high speed cable.  I upload unlimited 30 day access for $40, which I can do from my computer from home.  This way I only have to pay for months that are busy or when I am there for a long stay.  I no longer have a home phone active as everyone uses their cell phone these days and Sugarbush gets full reception to all carriers.  Visio has a TV set that allows people to put their USB device into it and access their Facebook, Netflics etc through their USB into the TV.

     

    Technology is changing so rapidly today that it doesn't warrant the  off season contract monthly costs.  Most people who really need continuous access use a Blackberry, Droid, G3 or G4 phone device when they are on the road.

    • New Member 5 posts since
      Feb 25, 2011
      Currently Being Moderated
      Feb 25, 2011 1:11 AM (in response to nono)
      should I offer wireless internet

      We have just bundled the internet, cable and phone through Comcast. The phone may seem a bit of overkill, but all calls in Nth America are free PLUS we can call back to Australia when we are there for 9c a minute.......... bargain!

    • Contributor 233 posts since
      Dec 26, 2011
      Currently Being Moderated
      May 4, 2012 1:53 PM (in response to nono)
      Re: should I offer wireless internet

      " I have a Virgin Mobile Broadband 2 Go USB device (about $90 at Best Buy) in the unit. Virgin Mobile picks up the Sprint signal. The device is as fast and as my at home high speed cable.  I upload unlimited 30 day access for $40, which I can do from my computer from home."

       

      Question: Can you give me the details on the $40/30 day option?  Is it from Sprint or Virgin Mobile?  Do you have a link I can use to check it out?  Thanks very much.

  • New Member 1 posts since
    Feb 26, 2011
    Currently Being Moderated
    Feb 26, 2011 12:59 AM (in response to cosmo33)
    should I offer wireless internet

    YES!!!!!

  • New Member 8 posts since
    Mar 11, 2011
    Currently Being Moderated
    Mar 11, 2011 7:47 PM (in response to cosmo33)
    should I offer wireless internet

    I'm sure by now you've received, perhaps, more advice than you bargained for.  We elected to have Wireless added by our phone company.  It costs about $45/per month including tax.  We use it ourselves, when we are here, so obviously this impacted our decision to add it.  One bit of advice that you may not have received yet would be to add the following paragraph to your rental agreement "Cable TV and wireless internet is provided and the service level has been chosen by the landlord.  No refund of rents shall be given for outages, content, lack of content, or personal preferences with regard to cable TV or wireless internet service." 

  • marilyn Active Contributor 459 posts since
    Nov 9, 2011
    Currently Being Moderated
    Apr 10, 2012 9:38 PM (in response to cosmo33)
    Re: should I offer wireless internet

    This is a must have in any rental property. Although families take vacations, away from it all, we are never really away. We all stay connected 24/7, and Internet is now a necessity, no longer a luxury. 99% of all potential renters ask if we provide wi fi. From the mom or dad in the family to kids on social network sites, Internet is a must.

     

    Marilyn

    Www.hamptonhouseproperties.info

  • New Member 2 posts since
    Apr 22, 2012
    Currently Being Moderated
    Apr 22, 2012 10:21 AM (in response to cosmo33)
    Re: should I offer wireless internet

    We just added wireless internet to our unit along with a long distance service that is free to Canada.  My question is how on Vacation Rentals does everyone put this into your listing.  I wasn't able to add it as an amenity but only in the description.  Is there a way to do this so travelers can sort on "internet". 

  • susaninrehoboth Active Contributor 878 posts since
    Sep 3, 2011
    Currently Being Moderated
    Apr 22, 2012 11:02 AM (in response to cosmo33)
    Re: should I offer wireless internet

    Internet is so important that I have it as part of my headline. A few things to keep in mind:

     

    1) Anyone booking a rental through VRBO, HA, etc. uses the internet. So it's likely they want internet available during their vacation.

    2) Sadly, the only way some people can take a vacation is to stay connected to their job.

    3) Would you book a vacation rental without internet? I wouldn't!

  • marilyn Active Contributor 459 posts since
    Nov 9, 2011
    Currently Being Moderated
    Apr 22, 2012 11:21 AM (in response to cosmo33)
    Re: should I offer wireless internet

    99.5% of all inquiries ask if we have Internet.

    75% of all inquiries ask if we have premium cable tv.

    20% of all inquiries ask how many tv do we have.

    25% of all inquiries as what outdoor activities do we have.

  • loscuatrotulipanes Community All-Star 232 posts since
    Oct 7, 2011
    Currently Being Moderated
    Apr 22, 2012 12:17 PM (in response to cosmo33)
    Re: should I offer wireless internet

    Cosmo, according to a Trip Advisor survey canvasing 1000 travelers and 600 hotel representatives, the five most important amenities are:

     

    1. WiFi

    2. Breakfast Included

    3. Loyalty Points

    4. Restaurant

    5. Shuttle Service to Local Attractions/ Airport

     

    The least important amenities are:

    1. Turndown Service

    2. Pets Allowed

    3. Spa

    4. Tours/Excursions/Activities

    5. Room Service

     

    This is to say Cosmo, internet is king (some more of their stats):

    · 88% of travelers expect Wi-Fi Internet access to be free of charge in all lodging types

    · 41% of travelers have never paid for Wi-Fi Internet access.

    · 65% said they have used free Wi-Fi Internet in an accommodation's lobby or common areas to avoid paying for in-room access.

    · 93% of accommodations report offering some form of free Wi-Fi Internet access to their guests.

     

    Keep in mind these stats apply mostly to hotels, but vacation rental owners can benefit from their conclusions.

     

    Matt is the stat-obsessed author of the http://www.vacationrentalmarketingblog.com

  • bennico New Member 23 posts since
    May 3, 2012
    Currently Being Moderated
    May 3, 2012 12:30 PM (in response to cosmo33)
    Re: should I offer wireless internet

    Hi.

     

    First time on here.

     

    Plesae do not have any form of wi-fi installed. I am a renter, and that would mean more enquiries for me due to less competition !!

  • New Member 21 posts since
    Apr 3, 2012
    Currently Being Moderated
    Jul 4, 2012 1:25 AM (in response to cosmo33)
    Re: should I offer wireless internet

    I agree with the majority here.  WiFi has become more the standard rather than the exception.  We have 3 cabins and installed WiFi in all of them.  Since we also vacation within our own cabins/invite friends up, it makes sense to do this both for the guests and for when we are up here.  Also, this allows me to do some work/business when I'm up in the cabins (like right now for example)

     

    Although everybody is different, I think most folks, except the elderly are interested in WiFi at a VRBO rental.

     

    Uncle Bob

    • mike-dfv Community All-Star 829 posts since
      Mar 5, 2011
      Currently Being Moderated
      Jul 6, 2012 8:19 AM (in response to unclebob)
      Re: should I offer wireless internet

      I stayed one night in a hotel, a major chain, this week and was quite surprised to find there was a fee for WiFi. The cost was $12.95 per day, which is astronomical. What are they thinking? WiFi should be included as it is at almost all hotels and rental properties. These days everyone expects and assumes free WiFi.

       

      Mike

Not a member?

JOIN THE COMMUNITY

Register Now

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Best Answers - 4 points
  • Helpful Answers - 2 points