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1122 Views 4 Replies Latest reply: Apr 9, 2012 9:49 PM by ckaren RSS
New Member
ckaren
3 posts since
Apr 8, 2012
Currently Being Moderated

Apr 8, 2012 9:16 PM

Has anyone rented from Patryce in Eagle River?

We have been trying to contact an owner with no sucess.  We are unable to complete our travel as planned and the owner was very quick to take the down payment, but refuses to open the weeks to see if someone else will rent the property.  She will not answer phone calls from our home number and when we tried with a cell, she said she was working and woudl call back.  No call - oh what a surprise.

  • sophie Community Ambassador
    sophie
    831 posts since
    Mar 4, 2011
    Currently Being Moderated
    Apr 8, 2012 10:02 PM (in response to ckaren)
    Re: Has anyone rented from Patryce in Eagle River?

    Can you clarify what you are saying? Have you cancelled your stay with her? Do you have a contract? What is the cancellation policy?  If you cancelled, how far out was your stay?

    • New Member
      ckaren
      3 posts since
      Apr 8, 2012
      Currently Being Moderated
      Apr 9, 2012 1:00 PM (in response to sophie)
      Re: Has anyone rented from Patryce in Eagle River?

      Sophie,

       

      We sent in a deposit on 2/25/2012, for the week of 7/14-21/2012.   Patryce

      was going to send a contract on furhter information.  Since she did have an

      "owner badge", we felt she would be trustworthy.  On 3/9/12, my husband

      called Patryce and requested she open the week up and if she could re-rent

      the week, we would appreciate our deposit returned.  We did not hear back

      from  her.  My husband called and emailed again on 3/16 with no response.

      On 3/31, my husband used his cell phone to attempt to reach Patryce, she

      answered but told him  she was unable to talk at that time and would return

      his call on 4/5/12.  No call returned.  We have been unable to reach her,

      the week still shows booked on the website and we are a little frustrated.

      We are very reasonable people, but do expect the courtesy of a return

      response from  her.

       

      Karen

      • sophie Community Ambassador
        sophie
        831 posts since
        Mar 4, 2011
        Currently Being Moderated
        Apr 9, 2012 3:16 PM (in response to ckaren)
        Re: Has anyone rented from Patryce in Eagle River?

        Did you send the money without seeing a contract? How did you pay for it? Did she state a cancellation policy? If so, what was it? I don't mean to ask so many questions, but it's helpful to know what your next steps should be.

        • New Member
          ckaren
          3 posts since
          Apr 8, 2012
          Currently Being Moderated
          Apr 9, 2012 9:49 PM (in response to sophie)
          Re: Has anyone rented from Patryce in Eagle River?

          Sophie,

           

          Patryce told me on the phone the cancellation policy would be a refund if

          she could re-rent the property.  She told me check in was 3:00pm on the day

          of arrival.  She told me she would mail a contract after receiving the

          deposit.  We mailed a check to Patryce on 2/25/2012.

           

          We had the same arrangements last year with a rental in Laona.  The Laona

          rental never had a actual document, but phone conversations and payment by

          check..  The Laona property was as promised.

           

          This year we wanted to rent a lake property and decided to try the HomeAway

          site.  I have been keeping tabs on the website for the Eagle River property

          and it has received 69 hits this month.  So, I am  sure it either has been

          rented to someone else or Patryce is not as honest as I had thought she

          was.  I am sending her a written request by certified mail and hope to at

          least hear from  her.

           

          Karen

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