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1376 Views 4 Replies Latest reply: Apr 2, 2012 8:56 AM by swlinphx

christineb

40 posts since
Mar 1, 2011

Currently Being Moderated

Mar 27, 2012 7:49 AM

Is it possible to customize the RM receipt?

I'm unable to determine if we have the option of creating a template for the receipt that a guest is sent after payment.

I typically include the contact information of the person meeting them at the condo at this stage as well as other small bits of info along with their receipt for payment but can't seem to find any way of changing or customizing the wording of the receipt like we are able to do with responses to inquires.

Any chance this can be a feature that is added?

Thanks!

Christine

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twobitrentals
450 posts since
Aug 5, 2011

Currently Being Moderated

Mar 27, 2012 8:31 AM (in response to christineb)
Re: Is it possible to customize the RM receipt?

I add those things into my "welcome letter" that I send out after the funds hit my account. It includes the codes to the door and the internet access and a brief outline of what is expected in the contract. It also has a reminder of the check in/out dates and times for them to confirm. I have it in both a word/PDF document for sending from anywhere I might be.

That way if they cancel or there is a problem with the funds, I have not given out any information.

You might want to consider that. Easy to do!

Are you looking for a vacation get-away
Check out this wonderful home in Springfield/Branson
http://www.vrbo.com/281054 or

http://www.flipkey.com/springfield-vacation-rentals/p354303/

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- christineb
  40 posts since
  Mar 1, 2011
  
  Currently Being Moderated
  
  Mar 28, 2012 9:22 AM (in response to twobitrentals)
  Re: Is it possible to customize the RM receipt?
  
  Thanks - I have been pretty spoiled with the other Merchant Account I use (PPI) and have gotten used to knowing immediately if the transaction was successful that I hadn't even considered the fact that it might not be the best idea to give that information so quickly.
  
  Also having a PDF doc is the best idea as it can't be manipulated or messed with after the fact.
  
  Many thanks for your input!
  
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  - twobitrentals
    450 posts since
    Aug 5, 2011
    
    Currently Being Moderated
    
    Mar 28, 2012 9:27 AM (in response to christineb)
    Re: Is it possible to customize the RM receipt?
    
    It is a learning process for all of us and the more we share, the better our little vacation homes become for everyone.
    
    Are you looking for a vacation get-away
    Check out this wonderful home in Springfield/Branson
    http://www.vrbo.com/281054 or
    
    http://www.flipkey.com/springfield-vacation-rentals/p354303/
    
    Report Abuse
    
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    - swlinphx
      1,127 posts since
      Aug 30, 2011
      
      Currently Being Moderated
      
      Apr 2, 2012 8:56 AM (in response to twobitrentals)
      Re: Is it possible to customize the RM receipt?
      
      I need to know how to customize the wording of the future bills or payment reminders that go out to renters. I need them to either show the complete breakdown of the payments (not just the total amount of that bill) or else be able to customize the wording to let them know they can send a check instead of paying by credit card when they receive that bill.
      
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Mar 27, 2012 7:49 AM

Is it possible to customize the RM receipt?

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