Hi, Kristen, I, too, am a victim of a dirty rental. I had to leave 1 week into a 3 week rental due to health issues directly related.  I left a review on VRBO, with the expected response from the owner.  I tried to post a review- rewritten with different wording- not copy and pasted-for the ad on the HomeAway site but the review was rejected, "duplicate ad."  Am I right in assuming owners can have multiple ads on the HA & partner sites, but travelers can only review on 1 site?  Is there a way to post photos with a review?

I believe bestma6 is frustrated, as am I.  After my 20% refund,and being told they had no obligation at all to give me that much, I was out another US$2000 for hotel costs, and had to cut short my trip, necessitating cancellation of another rental, forfeiting the deposit, and incurring further airline ticket charges to change my ticket.

It is my understanding that filing a complaint won't accomplish too much- pretty much just a rebuttal letter from the owner saying it's all untrue, and a note on their file, so are people in bestma6's and my position resigned to eating the losses without even the very smallest satisfaction of posting a review so other traveler's can have someone else's point of view and at least be forewarned?

I did contact Support, but didn't get any...yet.