Squig, Wow! Did you receive an email from VRBO stating that policy?

That really puts new advertisers in "never land", since VRBO/HA now tellsl ALL travelers they should be using HA/VRBO's 'secure payment systems".

In other words, VRBO is accepting your $$ for an ad, then pushing a marketing product to ALL your potential guests that basically undermines YOUR ad. It's telling them- "here's a property" - then telling that potential renter "But to be safe, use OUR payment system" .And then they are denying YOU access to that very payment system.?

I'd think that unless VRBO is going to guarantee all inquiries to your property will NOT get that VRBO/HA marketing payment "push"  (since it is not available to YOU) you have some legal recourse.

The old saying" if it ain't broke, don't fix it" keeps coming to mind regarding HA/VRBO these days.

Love to hear how this one works out.

Exactly the same thing happened to me. I received the notice that my information was complete and when I called the number the rep stated that I was refused because we had not been on VRBO for more than 6 months.

Very frustrating especially since they do not state the policy anywhere in writing. 

I'm new to this and this is awful to hear!  Can I ask if it is the same for HomeAway advertising or is this just VRBO.  The websites are under the same umbrella, right?

I called and was told to try again. The second time I sent my application in, it worked. Glad they have the bugs worked out. Hope all of you have the same luck!

To PatrickDuncan

Patrick, While I have been using checks and PayPal I just started using the RM and Vacation Rent Payment program.  I called this morning to VRBO tech department and asked how to set up the account.  I was told to call Vacation Rent Payment which I did.  When I did I was told that I already set up this account and am ready to go.  I guess a brainfart settled in because I do not ever remember setting up an account.  But what is alarming to me is that I asked where can I see this information or a copy of what I did, I was told that I can not see this information or get anything from them to show my account. 

This is very concerning to me and would like to ask if this is correct?

Thank you,

Doug