I also cannot edit my listing.  But I also did not get the recent email about the new pricing structure to take effect on January 5th.  Anyone care to explain the new pricing structure, I would be most appreciative.

I currently pay for 16 photos but have told VRBO to remove all but 5 when my subscription expires.  My plan was to save some money by adding additional photos month by month since the cost of each photo is prorated. 

So now that everyone will have 16 photos, and placement will be determined by this new pricing sturcture, I need to understand how it will work.

Thanks in advance...

PS...perhaps when they sent the recent email re: the new pricing sturcture, they overwhelmed the system and are now dealing with many unhappy owners - just a thought.  

I called them, and after being on hold for a while, was advised that their server had crashed.

Perhaps they are addressing the log-in problems based on tenure.

Still down for 2.5 hours since I noticed it and if I go with the assumption we all went down about the same time we're talking about 6 hours.

3 hours of "Trying Again Soon"

Still NOT working for me.  Does anyone have an update of when it should be functioning again?

Well, looks like we're going on six hours of down time now....

Hi everyone. My apologies for the interruptions today. We have a production problem (obviously) that we're working on which is causing intermittent downtime for some users.  It is not tenure or listing related, it's related to overall activity on the system.

We're working on resolving this for you, I will post an update here when we have a resolution, and again my apologies for the inconvenience today.

Thanks

Steve

Engineering Director, Owner Systems

Geez Steve "intermittent downtime for some users"

in·ter·mit·tent adjective

1.stopping or ceasing for a time; alternately ceasing and beginning again: an intermittent pain

2.alternately functioning and not functioning or alternatelyfunctioning properly and improperly.

 

How about saying it's not working at all for some users?

The pain however is intermittent.

Hi all - as of right now everything is operational, performing normally and should be working as expected.  

We will continue to carefully monitor all related systems, and will continue making ongoing improvements to our production environment to prevent future unplanned downtime.

Our apologies for the inconvenience today. 

Is the issue of VRBO owner login solved?

I just payd 749 € to list my house and I'm not able to log in!

I find this situation really inacceptable. Does anybody has any suggestion? Thanks.