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Hello All - I'm new to the forum but not to VRBO or HA. I'm glad that you're all here and have enjoyed reading up on many topics that are near and dear to many of my own situations as an owner.
I have one property listed on both sites, and I've always gotten a steady stream of inquiries from VRBO, but only about half that much from HA. In the more challenging months, inquiries from HA dry up to about one a month. Being a curious person, I decided to search for my house on HA and see if it was in some kind of siberia. Well, it was kind of. Here's what I found:
If you search for # of bedrooms, (my house has three), my house will come up when you list three or three+. If you search for # of sleeps, my house will only come up if you put in 13 or more. This is because my house has four futon couches in addition to the three bedrooms.
HA asks on your amenites page what is the maximum # of sleeps. With two people in each bed, my house sleeps fourteen, (and as its a spacious place nobody is squeezed.) However, if you put in 1-4, or 5-8, or 9-12, my house will not come up in the search engine. Only if you put in 13 or more.
I called HA about this glitch and asked if there was something they could do about it. They said no. They admitted it was a problem, and they'd submit it to the 'feedback dept' but that there was nothing I could do except lower my sleeps. This presents a problem as I'm one of the few houses in my area that can sleep that many people. However, I can, and do, house smaller groups. So its really up to the random choice of the potential renter whether they pick the bedroom or sleeps option. It is my opinion that half the inquries I could be getting are going right by me.
VRBO has a completely different system. HA does not allow you to choose a neighborhood. VRBO does. Has anyone noticed this? With VRBO you pick a 'hood', then you choose bedrooms, high to low, or low to high. You may not be interested in everything you see, but you at least get to see all the options in the hood. HA does not allow you to pick a hood. It only allows you to choose locations such as: beach, waterfront, ocean, mountains, and downtown. This is really pretty ridiculous. And in the 'downtown rentals' of which I'm lumped in with, I only come up if you press 13 or more sleeps.
If VRBO and Homeaway share a dashboard, and a calendar, and so many other features, why can't they share a search engine? VRBO's search engine is far superior, and I'm pretty sure the only reason I get the amount of inquiries I do.
Do you own a home that has four or more sleeps? Or five or nine or twelve? Go search under the sleeps. You won't show up for anything but the number you put in as your maximum.
I don't know why I am even laughing, but I couldn't find my condo no matter what I plugged in. I tried to plug in 2 bedroom sleeps 6, sleeps 4, any, and nothing came up for my condo no matter what I did. Well I should be impressed then when I get an inquiry because I certainly don't know how the heck they managed to find me. Nothing is working right these days and I mean nothing. Everything that is going on these days is ridiculous to say the least.
I just wanted to let you know that we’ve updated the search refinement option on HomeAway.com for the number a rental sleeps. Travelers can now search by a minimum number so that the search results include all possible options. Here’s a screenshot of what this looks like:
Thanks for your feedback and please let me know if you have any further questions.
I sent an e-mail to Home Away a month ago with the same issue:
Major error in your web site narrow searching
I own a house with 3 bedrooms. But I also rent it when people only needs 1 or 2 bedrooms only.
Imagine one or two people want to rent our house, needing only 1 or 2 rooms. They enter the main page and select (left column) 1 or two rooms. My house won't appear in the list view, because selecting 1 or 2 rooms is eliminating houses with 3. My house only appears in the view list when the options ANY or 3 are selected. So, I've been loosing lots of potential clients.
The column to narrow search bedrooms would have to be like the one for 'Sleeps', giving the options:
3+ and so on.
My 3-bedroom house should appear in the view list when somebody is narrow-searching 1 bedroom.
Now I would say that it could be displayed as follows:
This would be possibly the fairest for everyone.
We are having a similar conversation:
The company refuses so far to understand and fix this issue.
Here is the gist of it: FYI, our property has 3 bedrooms in Putney, London; read below...
I would be interested in having your feedback? And from followers of your conversation too.
====Start of post
Further to.....here is another way to explain this issue:
On the main wesbite, please do this yourself.
Result is that our property doesn’t show up on the result.
Result is that our property (#90609) is show on the result.
Therefore, just because a client needs AT LEAST 2 BEDROOMS, your system excludes us from being on the result page because we have 3 bedrooms.
This is not logical; surely you can understand?
==== End of post.
Hey Travis. I am a VRBO user and I don't see where someone can search by "PRICE". To me that is one of the biggest things that people compare. Why is that?
VRBO.com currently does not have a price filter to allow searching by price.
We are having a similar issue not with sleeper numbers but with bedroom numbers. have a look at my post:
It's maddening. Many VRs (like ours) have various sleeping arrangements. We have 3 bedrooms, 2 full baths. Under "Description" we outline them. Master suite -1 queen, Twin Bedroom-2 twins; Front bedroom-1 double; Living room - 1 double futon; Family room- 1 queen sleeper sofa. (That equals 10, though we advertise 9).
We have 1800 sq. ft., and the home is arranged so that evryone has private space. The new filters? Don't even begin to address the situation.
well when I spoke about it I was more or told to take out another ad to advertise my house as a smaller unit!!!!!! The UK forum there is a poll about this issue and some very angry folk - I appear to be straddling both communities...
As you may know, we have a similar conversation going on and we are getting nowhere with the management.
I am not sure you saw my recent post but I have created a poll; please vote if you feel inclined to do so. Here is the link: